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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 3 Question 32 Discussion
Topic #: 3
Cloud Kicks' strategy designer needs to communicate a new product vision but is only able to
access key stakeholders virtually Which technique should the designer use to ensure the audience
remains engaged?
The technique that the designer should use to ensure the audience remains engaged is to ask open-ended questions to the audience to maintain their involvement. Open-ended questions are questions that require more than a yes or no answer, and invite the audience to share their thoughts, opinions, or feedback. Asking open-ended questions can help the designer capture the audience's attention, interest, and curiosity, as well as encourage interaction and dialogue. Turning the camera off may reduce the visual connection and rapport with the audience. Dedicating half of the meeting time to answering questions may not be enough to keep the audience engaged throughout the presentation.
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