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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 2 Question 52 Discussion

A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.What should the strategy designer do to gain alignment?
B) Share research insights to build a deeper understanding and urgency around the problems to solve.
A) Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision,
C) Add the stakeholders' ideas and agree to pursue both; it is more important to keep the peace on the team.

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 2 Question 52 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 52
Topic #: 2
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

A strategy designer is presenting the results of a design sprint including sketches of new concepts for an upcoming release. Several business stakeholders were not aligned on the priorities driving the design sprint outcomes and spent the meeting arguing about new directions in which they would like to take the product.

What should the strategy designer do to gain alignment?

Show Suggested Answer Hide Answer
Suggested Answer: B

Grounding discussions in user research insights can refocus stakeholder conversations on user needs and the underlying problems the project aims to solve. This approach can help align stakeholders by emphasizing the importance of addressing these user-centered issues, moving beyond personal preferences or directions.


by Curt at Nov 19, 2025, 10:17 AM

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Vallie
2 months ago
B builds urgency and helps everyone see the bigger picture.
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Gayla
2 months ago
A might help visualize the ideas better, but we need to address the core issues first.
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Eugene
2 months ago
C seems tempting, but it could lead to confusion later.
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Omega
2 months ago
A could work too, but higher fidelity might not solve the misalignment.
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Rosendo
2 months ago
I think B is the best choice. Research insights can really clarify the issues.
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Yuette
3 months ago
Totally agree with B, we need to focus on the real issues.
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Quiana
3 months ago
Wait, are we really considering C? That seems risky!
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Tarra
3 months ago
I think A could help visualize the concepts better.
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Alyce
4 months ago
C) Definitely the way to go. Who needs alignment when you can just add more ideas? Brilliant!
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Tawanna
4 months ago
Hmm, I'd say B) is the way to go. Gotta get those stakeholders on the same page!
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Carma
4 months ago
C) Add the stakeholders' ideas and agree to pursue both; it is more important to keep the peace on the team.
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Ligia
4 months ago
A) Refine the ideas to a higher fidelity so the stakeholders get a better sense of the vision.
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Shaniqua
4 months ago
Definitely don't just add all the stakeholder ideas - that will just lead to an unfocused product. I think the key is using the research to build alignment around the core problems we need to solve.
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Daniela
4 months ago
I'd go with sharing the research insights. That seems like the most direct way to get everyone focused on the real user needs and priorities, rather than just arguing about their own ideas.
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Patti
5 months ago
Refining the ideas to a higher fidelity seems like a good way to get the stakeholders to really visualize the concepts. That might help them see the bigger picture and find common ground.
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Wava
5 months ago
I'm a bit confused on this one. Should we just try to combine all the ideas to keep everyone happy? Or is there a better way to get alignment?
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Aileen
5 months ago
I think the best approach would be to share the research insights to build a deeper understanding. That way the stakeholders can see the real problems we're trying to solve and get on the same page.
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Anisha
5 months ago
I feel like option B makes the most sense. If we can show the data behind the design choices, it might help them see why certain directions are more critical than others.
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Georgene
5 months ago
I practiced a similar question where adding everyone's ideas seemed like a good compromise, but I wonder if that just leads to more confusion down the line.
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Catarina
6 months ago
B) Share research insights to build a deeper understanding and urgency around the problems to solve.
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Lashon
1 month ago
It could really help align our priorities moving forward.
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Laila
1 month ago
Agreed, understanding the problems is key.
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Bulah
2 months ago
Definitely! It helps everyone see the bigger picture.
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Glory
5 months ago
Sharing research insights sounds like a solid plan.
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Colton
6 months ago
B sounds like the best option to me!
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Dwight
6 months ago
A little surprised no one mentioned a vote to prioritize ideas!
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Elvera
6 months ago
I agree with B. Understanding the problems is crucial for alignment.
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Alaine
6 months ago
I'm not entirely sure, but I think refining the ideas might just confuse them more if they’re already not aligned. Maybe we need to go back to the core problems first?
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Annita
7 months ago
I remember we discussed the importance of aligning stakeholders early in the design process. Sharing research insights could really help clarify the priorities.
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