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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 1 Question 56 Discussion

A cross disciplinary team is starting a new design initiative for Cloud Kicks, and the strategydesigner is loading the effort.What is one way to increase the team's psychological safety to encourage productive collaboration?
A) Ask everyone to share a personal experience.
C) Ask everyone to introduce themselves via title and greatest success
B) Ask everyone their expected level of project involvement.

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Exam - Topic 1 Question 56 Discussion

Actual exam question for Salesforce's Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam
Question #: 56
Topic #: 1
[All Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions]

A cross disciplinary team is starting a new design initiative for Cloud Kicks, and the strategy

designer is loading the effort.

What is one way to increase the team's psychological safety to encourage productive collaboration?

Show Suggested Answer Hide Answer
Suggested Answer: A

One way to increase the team's psychological safety to encourage productive collaboration is to ask everyone to share a personal experience, as this helps build trust, empathy, and rapport among team members. Asking everyone their expected level of project involvement or introducing themselves via title and greatest success may not foster psychological safety, as they may create hierarchy, pressure, or competition.


by Patti at Jan 24, 2026, 05:44 PM

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Bettyann
24 days ago
Studies show that psychological safety leads to better team performance.
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Jade
29 days ago
I think sharing personal stories could boost safety too!
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Dyan
1 month ago
Not sure if that’s enough to make a difference, though.
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Helga
1 month ago
Totally agree! Open communication is key.
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Karon
1 month ago
Regular check-ins can really help build trust.
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Johnna
2 months ago
Assign a team mascot to lighten the mood and remind everyone not to take themselves too seriously.
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Dominga
2 months ago
Bring in a professional juggler to entertain the team during meetings. That's sure to boost morale!
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Edmond
2 months ago
Regularly schedule team-building activities to foster trust and camaraderie.
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Mari
2 months ago
Promote a blame-free environment where mistakes are seen as learning opportunities.
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Van
2 months ago
Establish clear communication protocols and encourage open feedback.
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Julian
3 months ago
I vaguely recall something about setting clear expectations for collaboration. That might help the team feel more secure in sharing their thoughts.
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Tyisha
3 months ago
I feel like we talked about team-building activities that promote trust. That could be a way to enhance psychological safety, right?
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Lilli
3 months ago
I’m not entirely sure, but I think creating a safe space for feedback was mentioned in a similar practice question. It might be worth considering.
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Mariann
4 months ago
I remember we discussed the importance of open communication in our last class. Maybe encouraging team members to share their ideas without fear of judgment could help?
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Cherri
4 months ago
This is a great question. Promoting active listening and valuing diverse perspectives could go a long way. I'll make sure to cover that in my response.
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Hyman
4 months ago
Encouraging everyone to share ideas freely without fear of judgment seems key. I'll try to come up with some specific ways to do that.
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Noel
4 months ago
Establishing clear ground rules and norms for the team could help create a more supportive environment. I'll make sure to jot that down.
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Carman
4 months ago
Hmm, I'm a bit unsure about this one. Psychological safety seems tricky to measure and improve. I'll have to think carefully about strategies.
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Kerrie
5 months ago
I think I know a good approach for this - focusing on building trust and open communication within the team.
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