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Salesforce Exam Certified-Strategy-Designer Topic 1 Question 17 Discussion
Actual exam question for
Salesforce's
Salesforce Certified Strategy Designer exam
Question #: 17
Topic #: 1
[All Salesforce Certified Strategy Designer Questions]
Topic #: 1
An insurance company has a calc banding process that involves multiple team members,
different departments, and many disparate systems
Which Salesforce automation tool should a strategy designer recommend to improve business
process efficiency?
Suggested Answer:
B
The best Salesforce automation tool to recommend to improve business process efficiency for an insurance company that has a complex underwriting process is MuleSoft, as this helps integrate and orchestrate data and applications across different systems and platforms. Financial Services Cloud or Service Cloud may not be able to automate the underwriting process effectively.
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