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The lead business analyst (BA) at Cloud Kicks is putting together user Stories for the new sales process that will
be implemented in Sales Cloud. The lead BA is advising junior BAS on how to construct a user story.
What should the lead BA tell the junior BAs to include in a user story?
Suggested Answer: B
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12 comments · newest first
GO
Goldie
12 months ago
Not sure if V2MOM is the best fit for user stories.
DO
Dorinda
12 months ago
Wait, are we really leaving out technical details?
TE
Terry
12 months ago
V2MOM structure is a must!
LU
Luisa
1 year ago
I think technical details are important too.
GR
Graciela
1 year ago
Definitely should include who, what, and why!
CH
Charlie
1 year ago
I agree with Virgie about the who, what, and why. It feels like the most straightforward way to convey the user’s needs.
VE
Veda
1 year ago
I recall a practice question where we discussed including technical details, but I feel like user stories should focus more on the user's perspective instead.
BR
Brett
1 year ago
I'm not entirely sure about the V2MOM structure. I remember it being mentioned in a few sessions, but I don't think it's essential for user stories.
VI
Virgie
1 year ago
I think the user story should definitely include who, what, and why. That seems to be a common structure we practiced.
MA
Maryann
1 year ago
Okay, I've got this. Managed care is all about reducing costs and improving efficiency, so the right answer is clearly A - increasing care in outpatient settings. That's the most cost-effective approach.
LA
Lacresha
1 year ago
Okay, let's see. A Fatal problem means the process or operation will be terminated, so the event type must be an Error.
KA
Kati
1 year ago
I think the key here is to consider the different types of users that the product or system needs to cater to. Personas like "Confused User" and "Impatient User" definitely seem relevant to me.