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Salesforce Exam Salesforce Certified Business Analyst (BA-201) Topic 3 Question 14 Discussion

Actual exam question for Salesforce's Salesforce Certified Business Analyst (BA-201) exam
Question #: 14
Topic #: 3
[All Salesforce Certified Business Analyst (BA-201) Questions]

The lead business analyst (BA) at Cloud Kicks is putting together user Stories for the new sales process that will

be implemented in Sales Cloud. The lead BA is advising junior BAS on how to construct a user story.

What should the lead BA tell the junior BAs to include in a user story?

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Suggested Answer: B

by Brock at Dec 26, 2022, 01:39 PM

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Virgie
2 days ago
I think the user story should definitely include who, what, and why. That seems to be a common structure we practiced.
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Kati
8 days ago
I think the key here is to consider the different types of users that the product or system needs to cater to. Personas like "Confused User" and "Impatient User" definitely seem relevant to me.
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Maryann
8 days ago
Okay, I've got this. Managed care is all about reducing costs and improving efficiency, so the right answer is clearly A - increasing care in outpatient settings. That's the most cost-effective approach.
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Lacresha
15 days ago
Okay, let's see. A Fatal problem means the process or operation will be terminated, so the event type must be an Error.
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