Salesforce Exam B2C Solution Architect Topic 7 Question 62 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 62
Topic #: 7

A company uses B2C Commerce, Experience Cloud, and Marketing Cloud. Now the company wants to enable Social Login with Facebook, Google, and Twitter to increase their conversion rates. Currently, Customer Identity is in use and two types of accounts are available: Individual accounts and household accounts.

Which consideration should a Solution Architect keep in mind when configuring seamless cross-cloud identity?

AThe Commerce Cloud to Service Cloud connector supports both person account and contact accounts out-of-the-box.

BCommerce Cloud will be the system of record for customer shopping data, including individual profile and authentication credentials.

CFull access (full) scope will request access to all accessible data that the third-party provides.

DTo create the external authenticated profile in Commerce Cloud, Service Cloud will need to invoke a remote OAuth2 authentication request to Commerce Cloud.

Show Suggested Answer

Suggested Answer: A, D, E

These are three considerations that the financial services firm should be aware of when limiting data processing across these clouds. Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact, as deleting a restricted contact will result in an error message. Exporting relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data is a best practice for complying with data requests or regulations. Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative, as this feature is not available in the user interface.

by Maile at Apr 08, 2024, 11:04 AM

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20 days ago

I think the Solution Architect should keep in mind that Commerce Cloud will be the system of record for customer shopping data.

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