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Salesforce B2C-Solution-Architect Exam

Certification Provider: Salesforce
Exam Name: Salesforce Certified B2C Solution Architect
Duration: 105 Minutes
Number of questions in our database: 60
Exam Version: Jan. 14, 2022
B2C-Solution-Architect Exam Official Topics:
  • Topic 1: Given a scenario with a B2C architecture, validate that the associated systems of record, key objects/ Discovery and Customer Success
  • Topic 2: Understanding of standard Salesforce product capabilities, explain the reasoning and considerations/ recommend the implementation approach and associated relative effort Describe the appropriate themes and development lifecycle, including CI/CD and DevOps/ Given a set of customer requirements for post-purchase activities in a multi-cloud solution
  • Topic 3: Demonstrate how the customer experience can be achieved by leveraging Salesforce B2C products/ Demonstrate how the business processes of customer acquisition
  • Topic 4: Determine the considerations that should be made as a customer is identified and how the products will support the customer through their journey
  • Topic 5: Design a multi-cloud strategy and implementation approach to support business requirements/ Recommend an appropriate solution and describe how the solution's considerations can impact implementation
  • Topic 6: Determine how to facilitate a successful customer engagement/ Given the Salesforce supported standard object definitions for Commerce objects
  • Topic 7: Given a set of business objectives and priorities, recommend an appropriate sequence for system integration/ Define appropriate systems of record for various data types for high-volume processing, system limitations
  • Topic 8: Understand the recommended methods on how to integrate systems to Service Cloud, B2C Commerce/ Recommend appropriate integration patterns based on data volume, latency, and system limitations

Free Salesforce B2C-Solution-Architect Exam Actual Questions

The questions for B2C-Solution-Architect were last updated On Jan. 14, 2022

Question #1

A Marketing team plans to support the launch of a new product line. In discussion with the Sales and IT teams, the Marketing team proposed introducing a leads-management process, along with a web-to-lead form for the landing page that supports the product launch.

The leads captured using the form are added to the new nurturing journey in Marketing Cloud and subsequently routed to the relevant sales team once they qualify at a certain threshold.

What are two implications that a Solution Architect should consider prior to implementing this solution? Choose 2 answers

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Correct Answer: A, D

Question #2

A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.

What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?

Choose 2 answers

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Correct Answer: C, D

Question #3

A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.

Their B2C Commerce is configured with two realms: ANZ and SE Asi

a. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.

Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?

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Correct Answer: C

Question #4

A company needs to have specific fields encrypted in the user interface on the contact record in Service Cloud as well as on some fields in data extensions that exist only in the Marketing Cloud. The merchant believes that Salesforce Shield Encryption is a suitable solution.

Which two considerations are relevant for the merchant when determining an appropriate solution?

Choose 2 answers

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Correct Answer: B, D

Question #5

An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.

How should a Solution Architect ensure that this requirement Is met?

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Correct Answer: D

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