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Salesforce Certified B2C Solution Architect (Arch-302) Exam - Topic 4 Question 68 Discussion

Posted by Kathryn on Jun 21, 2024 at 04:37 PM

A company wants to use the Salesforce Platform for their needs. They need a marketing solution, an online ordering platform, and a b solution for service agents, The goal of the company is to provide end-to-end support for their customers.

What is an example of a deliverable that the Solution Architect should provide to make sure the company understands the solution that is needed?

Suggested Answer: A

Enabling Collect Tracking within Marketing Cloud Personalization Builder is the first step that a Solution Architect should do to accommodate a scalable and functional abandoned cart solution between B2C Commerce and Marketing Cloud. Collect Tracking is a feature that allows Marketing Cloud to track web analytics data from B2C Commerce using collect.js code on the storefront pages. This data can be used to create Abandoned Cart Journeys in Marketing Cloud using Einstein Web Recommendations. The other steps are not necessary or optimal for this solution.


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40 comments · newest first
RI
Richelle 11 months ago
I thought email templates would be more relevant for marketing needs.
WI
Wilson 11 months ago
Final design docs are important too, but A is the best choice.
KA
Katie 12 months ago
Wait, an org chart? How does that help with the solution?
GE
Georgiana 12 months ago
Totally agree, option A makes the most sense!
JO
Joesph 1 year ago
A Technical Design Specification is crucial for understanding integrations.
BR
Brock 1 year ago
The organization chart seems off-topic to me. I don't think it really helps in understanding the technical aspects of the solution needed.
FR
Francene 1 year ago
I practiced a question similar to this, and I feel like the email templates might not be the best deliverable for understanding the overall solution.
MA
Marva 1 year ago
I'm not entirely sure, but I think the final design document for storefront pages could be crucial too. It might help visualize the user experience.
CA
Carmelina 1 year ago
I remember we discussed the importance of a Technical Design Specification in class, especially for data mapping and integration. It seems like a solid choice.
AN
Antione 1 year ago
Okay, let's see here. The company wants an end-to-end solution, so I'm thinking the Technical Design Specification in option A would be the way to go. That should cover the data mapping, systems integration, and how all the different components fit together. The other options seem a bit more focused on specific pieces rather than the overall solution.
CO
Coral 1 year ago
Hmm, I'm a bit unsure about this one. The question is asking for a specific deliverable, but the options seem to cover different aspects of the overall solution. I'll need to carefully review the requirements and think through which deliverable would provide the most comprehensive understanding for the company.
KE
Kenda 1 year ago
This seems like a straightforward question about the type of deliverable a Solution Architect should provide to the company. I think the key is to focus on the requirements mentioned - a marketing solution, an online ordering platform, and a service agent solution. The Technical Design Specification in option A seems like the best fit to address all those needs.
RO
Rolf 1 year ago
I'm a little confused by this question. The options seem to be focused on different parts of the solution, but the question is asking for a single deliverable. I'm not sure if I should be looking for the most comprehensive option or something more specific. I'll need to re-read the question and requirements carefully before deciding.
ST
Staci 1 year ago
Ugh, I'm not sure about this one. Correlations and explaining variation are always tricky for me. I'll have to think it through carefully.
AM
Amie 1 year ago
Hmm, I'm not entirely sure about this one. I know FAT16 is an older file system, but I'm not confident that's the right answer here. I'll have to think it through carefully.
PH
Phyliss 1 year ago
The company wants end-to-end support, so the Technical Design Specification is the way to go. Anything less would leave them hanging.
PE
Pearlie 1 year ago
↳ replying to Phyliss
D) Organization chart of the company completed by the Solution Architect
FE
Fernanda 1 year ago
↳ replying to Phyliss
C) Email templates and copy for suggested marketing emails
BL
Blair 1 year ago
↳ replying to Phyliss
B) Final design document for storefront pages and service agent experience
HO
Howard 1 year ago
↳ replying to Phyliss
A) Technical Design Specification showing the data mapping/model and systems integration
PA
Paola 1 year ago
I bet the Solution Architect can't wait to design the 'b solution' for the service agents. Sounds like a challenge!
CE
Celeste 1 year ago
Email templates and copy? That's more of a marketing thing. The Solution Architect should focus on the technical aspects of the solution.
TI
Titus 1 year ago
↳ replying to Celeste
C) Email templates and copy for suggested marketing emails
RE
Reuben 1 year ago
↳ replying to Celeste
B) Final design document for storefront pages and service agent experience
SH
Shantell 1 year ago
↳ replying to Celeste
A) Technical Design Specification showing the data mapping/model and systems integration
RE
Refugia 2 years ago
Hmm, I'm not sure the organization chart is relevant here. That feels more like a HR deliverable than a technical one.
EL
Ellsworth 1 year ago
↳ replying to Refugia
I agree, the organization chart doesn't seem necessary for this technical solution.
LE
Leatha 1 year ago
↳ replying to Refugia
C) Email templates and copy for suggested marketing emails
TE
Tennie 1 year ago
↳ replying to Refugia
C) Email templates and copy for suggested marketing emails
MA
Mari 1 year ago
↳ replying to Refugia
B) Final design document for storefront pages and service agent experience
JO
Joni 1 year ago
↳ replying to Refugia
A) Technical Design Specification showing the data mapping/model and systems integration
AL
Allene 1 year ago
↳ replying to Refugia
B) Final design document for storefront pages and service agent experience
AL
Alfred 2 years ago
↳ replying to Refugia
A) Technical Design Specification showing the data mapping/model and systems integration
GI
Gilberto 2 years ago
I agree, the Technical Design Specification is the most appropriate deliverable. This will ensure the company understands the technical aspects of the solution.
LE
Leah 1 year ago
↳ replying to Gilberto
B) Final design document for storefront pages and service agent experience
RO
Royal 1 year ago
↳ replying to Gilberto
A) Technical Design Specification showing the data mapping/model and systems integration
AM
Amie 2 years ago
The Technical Design Specification is the way to go. Mapping the data model and integration details is crucial for a comprehensive solution.
KR
Kris 2 years ago
I believe the Final design document for storefront pages and service agent experience is also important to give a visual representation of the solution.
MY
Myra 2 years ago
I agree with Angella. Having a clear data mapping and systems integration plan is crucial for the company to understand the solution.
AN
Angella 2 years ago
I think the Solution Architect should provide a Technical Design Specification to show how everything will work together.
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