Salesforce Certified B2B Solution Architect (Arch-301) Exam - Topic 6 Question 6 Discussion

Actual exam question for Salesforce's Salesforce Certified B2B Solution Architect (Arch-301) exam

Question #: 6
Topic #: 6

[All Salesforce Certified B2B Solution Architect (Arch-301) Questions]

Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee. Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.

Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance?

Choose 2 answers

AUse profiles and/or permission sets to give View All access to Customer Service on the Contact object.

BSet the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing.

CAssign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.

DFor each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account.

Show Suggested Answer

Suggested Answer: C, D

by Kris at Nov 19, 2022, 11:51 AM

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Jeanice

4 months ago

Wow, I didn't realize sharing rules could slow things down like that!

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Deonna

4 months ago

A is definitely a no-go, too much access!

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Jose

4 months ago

Isn't it risky to give Customer Service too much access?

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Lasandra

4 months ago

Disagree, option D is better for clear roles.

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Mi

4 months ago

I think option B makes sense for performance.

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Evangelina

5 months ago

I feel like assigning Sales Contacts to the Sales team and others to Customer Service makes sense, but I’m unsure if it’s the most efficient way to manage sharing.

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Pearly

5 months ago

I practiced a similar question where we had to assign contacts to teams, but I can't recall if assigning all contacts to Sales is a good idea.

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Scarlet

5 months ago

I think setting the Contact object to Public Read Only could help with performance, but I wonder if it really protects private information as needed.

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Ines

5 months ago

I remember something about using profiles and permission sets, but I'm not sure if giving View All access is the best option here.

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Howard

5 months ago

Ansible seems like the clear choice here. It's designed for this exact use case, and it's agentless, so we don't need to worry about installing anything on the network devices. Plus, it's relatively easy to learn, even for teams new to automation.

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Micaela

5 months ago

I'm confident I can solve this. Offloading the SSL/TLS processing to the load balancer is the way to go, and that's what options B and E are suggesting.

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Billy

5 months ago

Okay, let me see. The Information Distribution Process is focused on getting the right information to the right people, so I'm thinking the output would be something like a project calendar or communication management plan that lays out how that information will be shared. I'm leaning towards B for the communication management plan.

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Ahmed

5 months ago

This seems like a straightforward question about risk management processes. I'll review the options carefully and go with the one that best describes the process for identifying potential risks.

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