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Salesforce ARC-801 Exam - Topic 9 Question 67 Discussion

Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to createdashboards that its partners can view within the community.Which Experience Cloud license should the Solution Architect recommend?
C) Partner Community license
A) Sales Cloud license
B) Service Cloud license
D) Customer Community Plus license

Salesforce ARC-801 Exam - Topic 9 Question 67 Discussion

Actual exam question for Salesforce's ARC-801 exam
Question #: 67
Topic #: 9
[All ARC-801 Questions]

Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to createdashboards that its partners can view within the community.

Which Experience Cloud license should the Solution Architect recommend?

Show Suggested Answer Hide Answer
Suggested Answer: C

The Solution Architect should recommend a Partner Community license for this requirement. This license is designed for external partners and allows them to access and interact with Salesforce data and features, including submitting and viewing cases and tracking opportunities. Additionally, the Partner Community license includes the ability to create and view dashboards within the community.

https://help.salesforce.com/s/articleView?id=users_license_types_communities.htm&language=en_US&type=5

For partners to log and view cases as well as track opportunities, and view dashboards within the community, the Partner Community license is the appropriate choice. This license is designed for partner relationships and provides the necessary access to Salesforce objects and functionality needed for these tasks. Salesforce's licensing guide outlines the features available with the Partner Community license, supporting this recommendation.


Contribute your Thoughts:

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Emilio
4 days ago
I think the Partner Community license is the best fit here.
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Charlette
9 days ago
I keep getting mixed up between the Customer Community Plus and Partner Community licenses. I need to double-check which one allows for case submission.
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Carissa
14 days ago
I practiced a similar question about community licenses, and I think the Partner Community license is the best fit for tracking opportunities.
upvoted 0 times
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Brett
19 days ago
I'm not entirely sure, but I feel like the Service Cloud license could also work since it involves case management.
upvoted 0 times
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Remedios
24 days ago
I remember that the Partner Community license is specifically designed for partners, so I think that might be the right choice here.
upvoted 0 times
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