Universal Containers (UC) is undergoing a full digital transformation and has chosen Salesforce as one of the main components. UC will use Sales Cloud for online activities, CPQ for quote generation and renewals. B2B Commerce for online orders through its partnerships and vendors, an external ERP for fulfillment and invoicing, and Marketing Cloudfor customer outreach. UC wants to create fluidity between the entire application landscape, and an integration between systems is required.
The applicationisexpected to be able to generate an order based on any of the channels outlined above, and be utilized in UC's outreach to its customers.
Where should a Solution Architect recommend the system of record (SOR) be for all orders going forward?
For Universal Containers (UC), maintaining the system of record (SOR) for all orders in the ERP Order Object is the most strategic approach, especially given the ERP's role in fulfillment and invoicing. This ensures that the ERP remains the authoritative source for order data, providing a single point of truth for financial transactions and order management. Integrating Salesforce clouds with the ERP allows for seamless data flow and operational efficiency, supporting UC's digital transformation goals while leveraging the ERP's robust capabilities for order processing and financial management.
Gerardo
10 months agoHaydee
9 months agoSharen
9 months agoLorriane
10 months agoWilburn
10 months agoLenna
10 months agoGlennis
10 months agoAlethea
11 months agoKenia
10 months agoDoretha
10 months agoAndrew
10 months agoMelda
11 months agoCordell
11 months agoCelestina
10 months agoKathrine
10 months agoMattie
10 months agoClay
11 months agoWhitney
11 months agoAlaine
11 months agoLaine
11 months agoDaren
11 months agoChan
11 months agoTuyet
12 months agoCrista
11 months agoGeorgeanna
11 months agoNickolas
12 months agoPete
12 months agoChan
1 years agoAlisha
1 years ago