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Salesforce Exam Advanced Administrator Topic 3 Question 65 Discussion

Actual exam question for Salesforce's Advanced Administrator exam
Question #: 65
Topic #: 3
[All Advanced Administrator Questions]

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

Show Suggested Answer Hide Answer
Suggested Answer: C, D

Contribute your Thoughts:

Iluminada
8 days ago
Hmm, I don't know, option A sounds a bit old-school. Sending an email reminder? What is this, the 90s? Give me that sweet, sweet automation.
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Louisa
10 days ago
I'm not sure about option C - that seems a bit heavy-handed and might frustrate the sales team. I'd go with D or B if I want to give them a friendly nudge.
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Dorthy
15 days ago
I'm not sure about that. I think creating a dynamic Lightning page with rich text could also be a good option to remind the rep about the renewal opportunity.
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Ula
17 days ago
I agree with Martha. Configuring a flow based on the closed-won date and opportunity line items seems like the most efficient approach.
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Millie
19 days ago
Option D seems like the way to go. It's the most automated approach and ensures the renewal is created without the rep having to remember to do it manually.
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Carlton
17 hours ago
Option D seems like the way to go. It's the most automated approach and ensures the renewal is created without the rep having to remember to do it manually.
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Martha
24 days ago
I think the administrator should configure a flow to automate the renewal process.
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