Salesforce Exam Advanced Administrator Topic 3 Question 65 Discussion

Actual exam question for Salesforce's Advanced Administrator exam

Question #: 65
Topic #: 3

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

AConfigure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

BCreate a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

CCreate a validation rule to prevent the rep from closing the opportunity until a renewal is associated.

DConfigure a flow that will create the renewal based on the closed-won date and opportunity line items.

Show Suggested Answer

Suggested Answer: C, D

by Thaddeus at Apr 03, 2023, 09:21 AM

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Nickole

1 months ago

Option D: create a flow that will automatically generate the renewal. Boom, problem solved. Though I do wonder if the sales team will still find a way to mess it up somehow...

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Ashleigh

3 days ago

Margurite: Hopefully with the automation in place, there will be less room for error from the sales team.

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Margurite

11 days ago

User 2: Yeah, that would definitely streamline the process. But you're right, the sales team always finds a way to mess things up.

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Minna

1 months ago

User 1: Option D sounds like the best approach. It will automate the renewal process based on the closed-won date.

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Jesusita

1 months ago

Wait, so they want the renewal to happen automatically, but they also want the sales team to 'focus on bringing in new business'? Sounds like they're trying to have their cake and eat it too!

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Ulysses

1 months ago

D) Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

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Carolynn

1 months ago

B) Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

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Dewitt

1 months ago

A) Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

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Iluminada

2 months ago

Hmm, I don't know, option A sounds a bit old-school. Sending an email reminder? What is this, the 90s? Give me that sweet, sweet automation.

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Arthur

4 days ago

User 2: I agree, automation is key. Option A does seem a bit outdated.

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Rosenda

5 days ago

User 1: Option D sounds like the way to go. Let the system do the work for us.

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Laquanda

7 days ago

Exactly, let the system do the work for you. Option A is definitely outdated.

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Irma

20 days ago

Definitely, no need for manual reminders when you can automate the whole process.

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Terrilyn

1 months ago

I agree, setting up a flow to create the renewal based on the closed-won date is much more efficient.

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Kassandra

1 months ago

Option D sounds like the way to go. Automation for the win!

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Louisa

2 months ago

I'm not sure about option C - that seems a bit heavy-handed and might frustrate the sales team. I'd go with D or B if I want to give them a friendly nudge.

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Dorothy

1 months ago

I agree, D seems like a more efficient way to handle the renewal process.

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Isabella

1 months ago

I think D is a good option, it automates the process without being too restrictive.

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Dorthy

2 months ago

I'm not sure about that. I think creating a dynamic Lightning page with rich text could also be a good option to remind the rep about the renewal opportunity.

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Ula

2 months ago

I agree with Martha. Configuring a flow based on the closed-won date and opportunity line items seems like the most efficient approach.

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Millie

2 months ago

Option D seems like the way to go. It's the most automated approach and ensures the renewal is created without the rep having to remember to do it manually.

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Alline

29 days ago

I think it's important to automate as much as possible to free up the sales team to focus on bringing in new business. Option D sounds like the best way to achieve that.

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Cyril

1 months ago

That sounds like a great idea. It would definitely streamline the process and make sure no renewals are missed.

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Fannie

1 months ago

I agree, setting up a flow to create the renewal based on the closed-won date and opportunity line items would save a lot of time for the sales team.

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Carlton

2 months ago

Option D seems like the way to go. It's the most automated approach and ensures the renewal is created without the rep having to remember to do it manually.

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Martha

2 months ago

I think the administrator should configure a flow to automate the renewal process.

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