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Salesforce Certified Advanced Administrator Exam

Certification Provider: Salesforce
Exam Name: Salesforce Certified Advanced Administrator
Number of questions in our database: 253
Exam Version: Sep. 18, 2021
Exam Official Topics:
  • Topic 1: Given A Scenario, Determine The Implications To Record And Field Data Access
  • Topic 2: Describe The Capabilities Of Territory Management And The Implications For The Sharing Model
  • Topic 3: Compare And Contrast The Capabilities Of Custom Profiles, Permission Sets, And Delegated Administration
  • Topic 4: Describe The Appropriate Use Of Relationship Types When Building Custom Objects (Master Detail, Lookup)
  • Topic 5: Given A Scenario, Determine The Appropriate Tools For Monitoring And Troubleshooting System Activity (Debug Log, Set Up Audit Trail)
  • Topic 6: Explain How To Customize And Maintain Products, Price Books, Schedules, And Quotes
  • Topic 7: Describe The Capabilities Of Forecasting (Categories, Hierarchy, Quotas)
  • Topic 8: Explain How To Create And Maintain Salesforce Knowledge (Article Record Types, Data Categories)
  • Topic 9: Explain How To Create And Maintain Service Entitlements And Entitlement Processes
  • Topic 10: Describe The Features Of Salesforce Which Enable Interaction Between Support Agents And Customers
  • Topic 11: Explain The Tools And Best Practices For Improving And Enriching Data Quality (Validation, Managing Duplicates, Enriching, Archiving)
  • Topic 12: Explain How To Set Up And Maintain Salesforce Content
  • Topic 13: Describe The Options Available To Move Metadata Between Environments (Change Sets, Force.Com IDE)
  • Topic 14: Describe The Capabilities And Best Practices For Using Change Sets To Move Metadata Between Environments
  • Topic 15: Given A Scenario, Troubleshoot An Approved Process

Free Salesforce Salesforce Certified Advanced Administrator Exam Actual Questions

The questions for Salesforce Certified Advanced Administrator were last updated On Sep. 18, 2021

Question #1

Universal containers is implementing a time recording system in salesforce.

Employees are required to record their time in a work log custom objectagainst either an opportunity or a case. The company wants to see total

hours worked on an opportunity or a case. which type of relationship field

should an administrator use to relate the work log to the opportunity or

case?

Reveal Solution Hide Solution
Correct Answer: D

Question #2

What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3

Reveal Solution Hide Solution
Correct Answer: A, B, E

Question #3

Universal containers is using a web-to-lead from to collect contact information

on people interested in its product and wants to ensure that these leads are

contacted in a timely manner. The following actions are required:

send the lead an email with appropriate product information, depending

on which product was selected on the web-to-lead form

Assign the appropriate salesperson to be the lead owner, depending on

the product selected

create a task for the salesperson to follow up with the lead.

At a minimum, which combination of salesforce automation tools will be

required to meet these requirement?

Reveal Solution Hide Solution
Correct Answer: B

Question #4

what action is required before a change set can be deployed from a sandbox

environment to a production environment? choose 2

Reveal Solution Hide Solution
Correct Answer: B, D

Question #5

Universal Containers wants to use the Omni Channel routing feature in Service Cloud. They are using assignment rules and want to ensure that the routing chosen meets the requirements.

What should an administrator take into consideration before implementation?

Reveal Solution Hide Solution
Correct Answer: C


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