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Salesforce Certified Advanced Administrator Exam
- Topic 1: Given A Scenario, Determine The Implications To Record And Field Data Access
- Topic 2: Describe The Capabilities Of Territory Management And The Implications For The Sharing Model
- Topic 3: Compare And Contrast The Capabilities Of Custom Profiles, Permission Sets, And Delegated Administration
- Topic 4: Describe The Appropriate Use Of Relationship Types When Building Custom Objects (Master Detail, Lookup)
- Topic 5: Given A Scenario, Determine The Appropriate Tools For Monitoring And Troubleshooting System Activity (Debug Log, Set Up Audit Trail)
- Topic 6: Explain How To Customize And Maintain Products, Price Books, Schedules, And Quotes
- Topic 7: Describe The Capabilities Of Forecasting (Categories, Hierarchy, Quotas)
- Topic 8: Explain How To Create And Maintain Salesforce Knowledge (Article Record Types, Data Categories)
- Topic 9: Explain How To Create And Maintain Service Entitlements And Entitlement Processes
- Topic 10: Describe The Features Of Salesforce Which Enable Interaction Between Support Agents And Customers
- Topic 11: Explain The Tools And Best Practices For Improving And Enriching Data Quality (Validation, Managing Duplicates, Enriching, Archiving)
- Topic 12: Explain How To Set Up And Maintain Salesforce Content
- Topic 13: Describe The Options Available To Move Metadata Between Environments (Change Sets, Force.Com IDE)
- Topic 14: Describe The Capabilities And Best Practices For Using Change Sets To Move Metadata Between Environments
- Topic 15: Given A Scenario, Troubleshoot An Approved Process
Free Salesforce Salesforce Certified Advanced Administrator Exam Actual Questions
The questions for Salesforce Certified Advanced Administrator were last updated On Sep. 18, 2021
Universal containers is implementing a time recording system in salesforce.
Employees are required to record their time in a work log custom objectagainst either an opportunity or a case. The company wants to see total
hours worked on an opportunity or a case. which type of relationship field
should an administrator use to relate the work log to the opportunity or
case?
What should an administrator consider when setting up and maintaining salesforce knowledge? choose 3
Universal containers is using a web-to-lead from to collect contact information
on people interested in its product and wants to ensure that these leads are
contacted in a timely manner. The following actions are required:
send the lead an email with appropriate product information, depending
on which product was selected on the web-to-lead form
Assign the appropriate salesperson to be the lead owner, depending on
the product selected
create a task for the salesperson to follow up with the lead.
At a minimum, which combination of salesforce automation tools will be
required to meet these requirement?
what action is required before a change set can be deployed from a sandbox
environment to a production environment? choose 2
Universal Containers wants to use the Omni Channel routing feature in Service Cloud. They are using assignment rules and want to ensure that the routing chosen meets the requirements.
What should an administrator take into consideration before implementation?
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