Free Salesforce CRT-211 Exam Dumps and CRT-211 Exam Questions

Question No: 21

MultipleChoice

When a sales rep at Northern Trail tiers to submit a discount request on an opportunity they receive an error:

Which two consideration would cause this error?

Options

AThis field updated is on a cross-object.

BThe approval process is assigned to a queue.

CA validation rule prevents the field update

DThe approval assigned in the process is inactive

Question No: 22

MultipleChoice

The sales team has requested that a new field be added to accounts called Current Customer. The default value will be No and will change 'Yes' if any related opportunity is successfully closed as won.

What can an admin do to meet this requirement?

Options

AConfigure current customer as a roll-up summary field that will recalculate whenever an opportunity is won

BUse an Apex trigger on the Account object that sets the Current customer field when an opportunity is won.

CUse a workflow rule on the Opportunity object that sets the current customer filed an opportunity is won.

DConfigure current customer as a text field and use an approval process to recalculate its value

Question No: 23

MultipleChoice

An administrator at Universal Containers hat completed a new set of validation rule along with a Process Builder in a sandbox and wants to move these changes to production via a change set but they are currently unable to do so.

What are two configurations an administrator needs before they are able to deploy changes? Choose 2 answers

Options

ACreate the Validation Rules in Production because they can't be deployed via Change Sets

BThe Deploy Change Sets permission must be granted

CThe Sandbox must be configured to Allow Outbound Changes to Production

DThe Production Org must be configured to Allow inbound Changes from the sandbox

Question No: 24

MultipleChoice

What should an administrator consider when enabling territory management? choose 3

Options

AIt is permanent and cannot be disabled.(100%)

BUsers can only be a member of one territory at a time.

CTerritory hierarchy must match the organization's role hierarchy.

DIt limits the type of forecasting that can be used.(100%)

ESharing for accounts,contacts, opportunities and cases is impacted.(100%)

Question No: 25

MultipleChoice

The marketing department at universal containers regularly changes the

page layout requirements for its custom marketing objects. The VP of

Marketing has asked the administrator for permission to configure only

these objects.

What can the administrator do to meet this request?

Options

AEnable the marketing user permission on the user recrord for the VP of
Marketing

BCreate a custom profile with edit permission on the custom marketing objects
and assign to the VP of marketing.

CSet up the VP of Marketing as a delegated administrator for the custom
marketing objects.

DGrant the VP of marketing the ability to log in as a user who is a system
administrator.

Question No: 26

MultipleChoice

Universal Containers uses a Private Sharing model for Account. User A is on-boarded to User B's team and given the same profile and Role Both users own 20 Accounts but user User B is a able to see 40 Accounts whereas User A can only see the 20 that the own.

What are the possible reasons for this?

Options

AUser B is a member of a Group that gained access to the records through a Sharing Rule.

BUser B had the records manually shared with them.

CUser B is a member of a Queue that gained access to the records through a Sharing Rule

DUser B had the records shared with them through a Permission Set.

Question No: 27

MultipleChoice

What is capability of Live Agent in the Service Cloud Console? Choose 3 answers

Options

AApproval processes can be used to escalate cases in the chat window

BThe articles tool can be used to search for Knowledge articles

CMultiple visitors can chat in one window

DChats can be transferred to other agents

EThe details tab can be used to see information about the visitor

Question No: 28

MultipleChoice

A customer object was created at Universal Containers to store information employees will need for their annual reviews. Only the employees should be able to access their records. The administrator has set Organization-Wide Defaults (OWD) to private for the object. These records are accessible by the employee's manager.

What additional step should the administrator take to remove the manager access to these records?

Options

AEnable Hide Personal Information in User Management Settings.

BVerify that Allow Search is unchecked on the custom object.

CUncheck Grant Access using Hierarchies in Sharing Settings.

DUncheck Allow Users to Access Privacy Data on each profile

Question No: 29

MultipleChoice

An administrator has created content types for Salesforce CRM Content and has been asked to restrict the content types that are m a library.

How can an administrator meet this requirement^ Choose 2 answers

Options

AAdd the default content type to the Selected Content Types list.

BAdd the Related Content related list to the page layout for the associated object.

CAdd members to the library who are users or members of public groups.

DSelect the 'Restrict the content types available in the library' checkbox.

Question No: 30

MultipleChoice

An Administrator has been asked to grant read, create and edit access to the product object for users who currently have the standard marketing user profile. How can this be accomplished? Choose 2 Answers

Options

AChange the access levels in the marketing user standard profile to read, create and edit for the product object

BCreate a permission set with read, create and edit access for the product object and assign it to the marketing users

CCreate a permission set with read and write access for the product object and assign it to the marketing users

DCreate a new profile for the marketing users and change the access levels to read, create and edit for the product object