Hmm, I'm not too familiar with the Cisco Unified JTAPI implementation. I'll have to try to recall what I know about the different types of endpoints it supports.
The key here is that the technology is new and there's uncertainty about its longevity and reliability. I think the risk register is the way to go to document and manage those risks.
Ugh, I'm really struggling with this one. Virtualization is such a complex topic, and I'm not sure I fully grasp all the security implications. I'll have to guess and hope for the best.
Kiley
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