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PMI PMP Exam - Topic 2 Question 91 Discussion

Actual exam question for PMI's PMP exam
Question #: 91
Topic #: 2
[All PMP Questions]

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.

Which two actions should the project manager take? (Choose two)

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Suggested Answer: D

: According to the PMBOK Guide, 6th edition, page 368, communication can be classified into formal and informal, written and verbal, and vertical and horizontal, depending on the context, purpose, and audience of the message. Informal verbal communication, such as a conversation, is a type of communication that is spontaneous, casual, and flexible, and that can be used to exchange information, ideas, opinions, or feedback in a timely and direct manner. Informal verbal communication is suitable for handling a situation where a team member is not performing very well, as it can allow the project lead to express concern, empathy, and support, as well as to identify the root causes of the poor performance, and to explore possible solutions or improvements. Informal verbal communication can also help to maintain a positive and trusting relationship between the project lead and the team member, and to avoid any misunderstanding, resentment, or demotivation that may arise from more formal or written communication.Reference:

PMBOK Guide, 6th edition, page 368

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by Rolland at Sep 13, 2024, 10:15 AM

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Patrick
2 months ago
Interviewing resistant members? Sounds like a waste of time.
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Gianna
2 months ago
Totally agree, A and B seem like the best options here.
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Marsha
3 months ago
Wait, why change if they’re already performing well?
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Theresia
3 months ago
I think they should definitely brainstorm first, E is key!
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Dierdre
3 months ago
Training sessions are a must! They need to understand agile.
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Dannie
3 months ago
I’m torn between D and E. Meeting with management could help, but brainstorming with the team might uncover better solutions.
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Octavio
4 months ago
I’ve seen similar questions where involving the team in the process was key. Maybe option C could help them feel more engaged?
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Lakeesha
4 months ago
I feel like option A could backfire. Interviewing resistant members might just make them more defensive instead of open to change.
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Lucy
4 months ago
I remember we discussed the importance of training in agile. I think option B makes sense, but I'm not sure if it’s enough on its own.
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Cheryll
4 months ago
Hmm, I'm not sure if meeting with management to get them to formally mandate the change is the best move. That could just create more resistance from the team. I'd try the training sessions and team brainstorming first to see if we can get them on board.
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Catalina
4 months ago
I think the key is to get the team involved in the transition. Asking them to identify the product backlog and set up a kanban board sounds like a good way to get them engaged and invested in the new approach.
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Louisa
5 months ago
I'm a bit confused on the best approach here. Should we try to persuade the resistant team members first, or focus on training the whole team on agile? I'm not sure which action would be more effective.
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Lawrence
5 months ago
This seems like a tricky situation. The team has been successful with their current approach, so they're likely hesitant to change. I'd focus on getting them to understand the benefits of agile and how it could help them improve even further.
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Goldie
10 months ago
If the team has been crushing it for a decade, the project manager should tread lightly. Maybe they can find a 'best of both worlds' approach that keeps the team's strengths while adding some agile flexibility.
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Leonard
9 months ago
E) Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.
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Rusty
9 months ago
B) Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
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Gilbert
10 months ago
A) Interview the most resistant team members to persuade them to try to accept an agile approach.
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Leatha
10 months ago
I think a combination of training, brainstorming, and getting management's support is the way to go. The project manager needs to show the team how agile can benefit them, not just tell them to change.
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Ben
10 months ago
Haha, good luck getting that 'above average' team to change! The project manager better bring their diplomacy A-game if they want this to go smoothly.
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Toshia
8 months ago
E) Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.
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Vonda
9 months ago
B) Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
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Adolph
10 months ago
A) Interview the most resistant team members to persuade them to try to accept an agile approach.
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Wenona
10 months ago
Trying to force the team to change without their buy-in is a recipe for disaster. The project manager should start by listening to the team's concerns and work with them to find an approach that works for everyone.
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Chaya
10 months ago
I understand the team's hesitation, but the agile approach could bring some much-needed flexibility and responsiveness to the project. The project manager should definitely provide thorough training to help the team understand the benefits.
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Chuck
10 months ago
E) Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.
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Haley
10 months ago
B) Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
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Edward
11 months ago
Yes, and maybe the project manager should also interview the most resistant team members to address their concerns directly.
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Kara
11 months ago
I agree with you, Edward. Training sessions can help the team see the benefits of switching to agile.
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Edward
11 months ago
I think the project manager should conduct training sessions with the team to help them understand the agile approach.
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