PMI PMP Exam - Topic 1 Question 85 Discussion

Actual exam question for PMI's PMP exam

Question #: 85
Topic #: 1

[All PMP Questions]

By the end of the first sprint, a project lead notices that one of the team members is not performing very well. Which form of communication should the

project lead use to handle the situation?

AInformal written communication, such as a friendly reminder

BFormal verbal communication, such as a conversation at the end of the sprint retrospective

CFormal written communication, such as an email with a copy sent to the manager

DInformal verbal communication, such as a conversation

Show Suggested Answer

Suggested Answer: D

: According to the PMBOK Guide, 6th edition, page 368, communication can be classified into formal and informal, written and verbal, and vertical and horizontal, depending on the context, purpose, and audience of the message. Informal verbal communication, such as a conversation, is a type of communication that is spontaneous, casual, and flexible, and that can be used to exchange information, ideas, opinions, or feedback in a timely and direct manner. Informal verbal communication is suitable for handling a situation where a team member is not performing very well, as it can allow the project lead to express concern, empathy, and support, as well as to identify the root causes of the poor performance, and to explore possible solutions or improvements. Informal verbal communication can also help to maintain a positive and trusting relationship between the project lead and the team member, and to avoid any misunderstanding, resentment, or demotivation that may arise from more formal or written communication.Reference:

PMBOK Guide, 6th edition, page 368

Free PMP Practice Exam Questions - 120 Sample Test Questions

by Tammy at Aug 28, 2024, 12:43 PM

Limited Time Offer

25%

Off

Get Premium PMP Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Lashandra

3 months ago

I disagree, a formal conversation might be more effective.

upvoted 0 times

...

Billye

3 months ago

Surprised that anyone would choose formal methods here!

upvoted 0 times

...

Wilbert

3 months ago

Formal emails just complicate things, right?

upvoted 0 times

...

Ryan

4 months ago

Totally agree, a casual chat can clear things up!

upvoted 0 times

...

Anisha

4 months ago

I think informal verbal communication is best for this.

upvoted 0 times

...

Alison

4 months ago

I’m leaning towards option B, but I wonder if waiting until the retrospective is too late to address the issue.

upvoted 0 times

...

Cherri

4 months ago

I practiced a question like this, and I feel like a friendly reminder could be effective. So, maybe option A?

upvoted 0 times

...

Tish

4 months ago

I’m not sure, but I remember something about using formal communication for performance issues. Maybe the formal verbal option is better?

upvoted 0 times

...

Daisy

5 months ago

I think informal verbal communication might be the best choice here. It feels more personal and could help the team member open up.

upvoted 0 times

...

Cathrine

5 months ago

I'm a bit confused on this one. Should I go with a written or verbal approach? I'll need to re-read the question and think it through.

upvoted 0 times

...

Hillary

5 months ago

Okay, I've got this. The key is to use a communication method that addresses the issue directly but also maintains a professional tone. I'm leaning towards option B or C.

upvoted 0 times

...

Bonita

5 months ago

Hmm, this is a tricky one. I'm not sure if I should go with a formal or informal approach. I'll have to think it through.

upvoted 0 times

...

Marlon

5 months ago

This seems like a straightforward question about communication methods. I'll need to carefully consider the pros and cons of each option.

upvoted 0 times

...

Pedro

5 months ago

Okay, I think I've got this. The key is to adjust the scheduler or classifier on the specific interface where the video packets are being dropped. I'll carefully consider each option and choose the best one.

upvoted 0 times

...

Leah

5 months ago

Hmm, I'm a bit unsure about this one. The details in the URL seem a bit sketchy, but I'm not totally sure what to look for.

upvoted 0 times

...

Pearly

1 year ago

Definitely option B. A face-to-face chat is the way to go. Just don't forget to bring some donuts to sweeten the deal. Bribery helps, right?

upvoted 0 times

Cassie

1 year ago

D) Informal verbal communication, such as a conversation

upvoted 0 times

...

Carman

1 year ago

C) Formal written communication, such as an email with a copy sent to the manager

upvoted 0 times

...

Elli

1 year ago

B) Formal verbal communication, such as a conversation at the end of the sprint retrospective

upvoted 0 times

...

Robt

1 year ago

A) Informal written communication, such as a friendly reminder

upvoted 0 times

...

Aaron

1 year ago

I'd have to go with option B. Nip it in the bud during the retrospective, but keep it professional and constructive. No need for passive-aggressive emails.

upvoted 0 times

...

Meaghan

1 year ago

Hmm, I'm not so sure. Option D, an informal chat, might be a good way to start. Get the team member's perspective first before going formal.

upvoted 0 times

...

Essie

1 year ago

Option C seems like the way to go. Sending a formal email with the manager included will help make sure the message is taken seriously.

upvoted 0 times

Shawnda

1 year ago

Definitely. It's better to address the problem in a professional manner.

upvoted 0 times

...

Carmela

1 year ago

I agree. A formal email will show the seriousness of the issue.

upvoted 0 times

...

Alishia

1 year ago

I think option C is the best choice. It's important to involve the manager in this situation.

upvoted 0 times

...

Evangelina

1 year ago

I think the project lead should go with option B. A formal conversation at the end of the sprint retrospective would be the most constructive approach.

upvoted 0 times