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PMI PMO-CP Exam - Topic 3 Question 40 Discussion

When collecting the stakeholder's benefits expectations, we must:
C) Classify stakeholders into groups, with different levels of relevance.
A) Make it clear that the PMO's commitment is to the organization, not to the interests of the stakeholders.
B) Ask the stakeholders to identify which functions are most appropriate to meet their own benefits expectations.
D) Ensure that everyone has the same benefits expectations.

PMI PMO-CP Exam - Topic 3 Question 40 Discussion

Actual exam question for PMI's PMO-CP exam
Question #: 40
Topic #: 3
[All PMO-CP Questions]

When collecting the stakeholder's benefits expectations, we must:

Show Suggested Answer Hide Answer
Suggested Answer: C

When collecting stakeholders' benefits expectations, it is essential to classify stakeholders into groups with different levels of relevance. This approach allows the PMO to prioritize the needs and expectations of the most critical stakeholders, ensuring that the PMO's efforts are aligned with the organization's strategic priorities.

Stakeholder Classification: Not all stakeholders have the same influence or interest in the PMO's activities. By grouping stakeholders according to their relevance, the PMO can focus on those whose expectations are most critical to the organization's success.

Prioritization: This classification helps in effectively managing stakeholder expectations, ensuring that the PMO's functions and activities are aligned with the most important benefits expected by the organization's key stakeholders.

PMI Reference: PMI's Stakeholder Management guidelines stress the importance of identifying and prioritizing stakeholders based on their influence and interest in the project or PMO's success. This approach helps in managing competing demands and focusing resources where they will have the most impact.

PMI and PMO VALUE RING Reference:

The PMO VALUE RING methodology encourages the classification of stakeholders to better align PMO functions with the most critical organizational needs and expectations, ensuring that the PMO delivers maximum value.


Contribute your Thoughts:

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Lynna
3 days ago
Isn't it unrealistic to expect everyone to have the same benefits expectations?
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Elza
8 days ago
Totally disagree, we should prioritize stakeholders!
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Ryan
14 days ago
I think option A is crucial for clarity.
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Karl
19 days ago
B is a good approach, stakeholders know their needs best.
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Pamella
24 days ago
Wait, ensuring everyone has the same expectations? That seems unrealistic.
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Naomi
29 days ago
Option C makes sense, grouping helps manage expectations.
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Eleonora
1 month ago
Totally disagree, we should prioritize stakeholder interests!
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Skye
1 month ago
I think option A is crucial for clarity.
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Gregoria
1 month ago
I think D is too idealistic; it's unlikely everyone will have the same expectations, right? I remember a practice question that emphasized managing differing expectations instead.
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Georgiann
2 months ago
I feel like C is a good approach since classifying stakeholders can help prioritize their needs, but I can't recall if we covered this in detail.
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Nicholle
2 months ago
I think B makes sense because stakeholders should definitely have a say in what they expect, but I wonder if that could lead to conflicting interests.
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Yoko
2 months ago
I remember discussing how important it is to align stakeholder expectations with organizational goals, so A seems relevant, but I'm not entirely sure if it's the best choice.
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