MENU
A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders.
What step should the business analyst take next?
Suggested Answer: B
Get Premium PMI-PBA Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
46 comments · newest first
MI
Ming
11 months ago
C? We need to know what we're testing before that!
LU
Lucy
11 months ago
B sounds good too, but it might take too long.
RH
Rhea
11 months ago
Wait, why not just ask the staff directly about their issues?
AN
Angelica
11 months ago
D seems rushed. How can they pick software without understanding the process?
WI
Willie
11 months ago
A is definitely the way to go! Need to know the requirements first.
LE
Leota
12 months ago
I feel like jumping straight to selecting software, like in option D, would be a mistake. We need to know what the issues are before we can choose a solution, right?
KE
Kenneth
12 months ago
Identifying testing resources sounds important, but I wonder if we should really focus on understanding the ordering process first. Option C might be premature.
RA
Raymon
1 year ago
I remember a practice question where we had to assess the current state before making changes. Option B seems like it could help with that, but it feels a bit indirect.
JO
Johnna
1 year ago
I think the first step should be to gather requirements, so maybe option A is the best choice? But I'm not entirely sure if we need to analyze the current process first.
VI
Vicente
1 year ago
I feel like jumping straight to selecting software might lead to more issues. We should probably look at the current process first.
GR
Grover
1 year ago
Identifying testing resources seems a bit premature to me. We need to understand the problem first, right?
CH
Charlene
1 year ago
I remember a practice question where we had to analyze the current process before making any changes. Maybe option B makes sense?
DE
Dewitt
1 year ago
I think the first step should definitely be gathering requirements, but I'm not sure if it should be with just the manager or the whole team.
PA
Pa
1 year ago
I'm a little confused by this question. There's not a ton of information provided, so it's hard to know the best approach. I guess I'd be tempted to go with option D and just start working on the implementation, but that might be jumping the gun a bit. I'll have to think it through more.
EL
Elly
1 year ago
Okay, this one seems pretty clear to me. The first step should definitely be to meet with the ordering department manager and understand the current process in detail. That's the only way to identify the right solution. I'm going with option A.
MO
Moira
1 year ago
This seems like a pretty straightforward question. The key is to gather more information about the current ordering process before jumping into implementation. I'd go with option A to schedule a requirements gathering session.
JO
Joseph
1 year ago
Hmm, I'm a bit unsure about this one. There are a few different options that could work, but I'm not sure which one is the best. I might lean towards option B to get more information on the current process, but I'd have to think it through a bit more.
RI
Richelle
1 year ago
Okay, I've got this. Quality management systems are all about improving processes to meet customer needs. So the answer has to be D - defining processes that contribute to customer acceptance of services.
BR
Brittni
1 year ago
Ah, I see what they're looking for. Diverse routes and understanding the network equipment capabilities are crucial for a redundant IP storage setup.
VA
Vashti
1 year ago
I think the management representation letter usually includes risk assessments, but I'm not sure if it's specifically about asset misappropriation.
GE
German
1 year ago
The question mentions an "Xmas scan", so I'm guessing the response would be something specific to that type of scan. I'll have to review my notes on that.
LU
Luann
1 year ago
I bet the current ordering process involves a guy on a bicycle yelling the orders to the kitchen. Can't get much worse than that, right?
JA
Janine
1 year ago
Testing resources? I'm more worried about the pizza getting cold by the time the order is processed correctly. Let's focus on the actual problem first.
SA
Samuel
1 year ago
C: Identify testing resources to support the implementation.
TA
Tamera
1 year ago
B: Request information on the current ordering process and compare it with other companies.
CO
Cora
1 year ago
A: Schedule a requirements gathering sessions with the manager of the ordering department.
ME
Melita
2 years ago
Selecting the software first? That's like buying a new car before even learning how to drive. Gotta crawl before you can walk, you know?
SA
Santos
1 year ago
B) Request information on the current ordering process and compare it with other companies.
LI
Lindsey
1 year ago
C) Identify testing resources to support the implementation.
JA
Jacinta
1 year ago
Selecting the software first? That's like buying a new car before even learning how to drive. Gotta crawl before you can walk, you know?
CL
Clay
1 year ago
B) Request information on the current ordering process and compare it with other companies.
EL
Elke
1 year ago
B) Request information on the current ordering process and compare it with other companies.
VI
Virgina
1 year ago
A) Schedule a requirements gathering sessions with the manager of the ordering department.
SH
Sheridan
2 years ago
A) Schedule a requirements gathering sessions with the manager of the ordering department.
JA
Jame
2 years ago
I agree, you need to gather more information about the current process before deciding on a solution. Comparing it to other companies could also provide some useful insights.
PA
Paris
2 years ago
I think identifying testing resources is crucial for a successful implementation. We need to ensure the software works properly.
AM
Ammie
2 years ago
I agree with Zona. It's important to understand the current process before making any decisions.
ZO
Zona
2 years ago
I think the business analyst should schedule a requirements gathering session with the manager.
JU
Julio
2 years ago
I think requesting information on the current ordering process and comparing it with other companies would also be a good step.
PA
Paola
2 years ago
I agree with Marnie. It's important to understand the current process before making any decisions.
BE
Benedict
2 years ago
Schedule a requirements gathering session, that's the logical first step to understand the problem better. Can't just jump into software selection without knowing the actual requirements.
TR
Tricia
1 year ago
B) Request information on the current ordering process and compare it with other companies.
TU
Tuyet
1 year ago
A) Schedule a requirements gathering sessions with the manager of the ordering department.
MI
Miss
1 year ago
B) Request information on the current ordering process and compare it with other companies.
AR
Arminda
2 years ago
A) Schedule a requirements gathering sessions with the manager of the ordering department.
MA
Marnie
2 years ago
I think the business analyst should schedule a requirements gathering session with the manager.