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The sales team of a company has won a time-and-malerial project. The business analyst discovers that the sales team has underestimated the required budget and schedule
Which course of action should the business analyst take?
Suggested Answer: C
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25 comments · newest first
IZ
Izetta
11 months ago
I’m surprised they underestimated it in the first place!
DE
Denna
12 months ago
Option D seems risky, but it’s honest.
SO
Sommer
12 months ago
Wait, why would we just accept a budget that’s too low?
CA
Carlee
1 year ago
Totally agree, we need to negotiate the scope!
MI
Minna
1 year ago
I think option C makes the most sense.
TY
Ty
1 year ago
I recall that accepting the contract and only delivering what fits the budget isn't a good practice, so I think option A is definitely not the right choice.
SH
Shanice
1 year ago
I practiced a similar question where the focus was on communication. I feel like option D could be risky, but it might be necessary to keep the client informed.
JO
Jordan
1 year ago
I'm not entirely sure, but I think accepting the contract and notifying the customer about the potential for a cost overrun might lead to issues later on.
DE
Demetra
1 year ago
I remember discussing the importance of managing stakeholder expectations, so maybe option C could be the best approach to negotiate the scope.
CL
Clemencia
1 year ago
I'm feeling pretty confident about this one. Option D seems like the safest bet - accept the contract and then let the customer know about the potential for a cost overrun. That way we can still do the work without risking the relationship.
RA
Raylene
1 year ago
I think option C is the way to go. Developing a requirements baseline and using that to negotiate the scope seems like the most responsible approach. It shows the customer we're being upfront about the issues.
EL
Eleonora
1 year ago
Hmm, I'm a bit confused here. Should I just accept the contract and hope for the best, or try to get the customer to cancel it? I'm not sure what the best approach is.
LA
Layla
1 year ago
This seems like a tricky situation. I'm not sure if I should go with option A and just deliver what fits the budget, or try to renegotiate the scope with the customer.
LA
Lamonica
1 year ago
I'm confident that the answer is E. Administrators can manage the virtual machines by using Microsoft Endpoint Manager, which is a unique feature of Microsoft 365 compared to Azure Virtual Desktop.
LA
Laurena
1 year ago
Hmm, I'm a bit unsure about this one. I'm not sure if the campaign ROI or the discount approval time reports would be that relevant to the issue of longer sales cycles. I'll have to think this through more carefully.
BE
Belen
3 years ago
It's a tough call, but I think the requirements baseline and scope negotiation is the way to go. At least that way, the client is informed and can make a decision based on the actual needs and constraints. Trying to hide the budget and schedule issues is just going to backfire in the long run.
SE
Selma
3 years ago
Absolutely. Transparency is key here. Notifying the client about the potential for a cost overrun is just asking for trouble. They're gonna feel like they've been blindsided, and that's not going to go over well.
LI
Lindsey
3 years ago
Yeah, I agree. And refusing to work on the project? That's just going to damage the company's reputation. The best option seems to be developing a requirements baseline and negotiating the scope. That way, the client knows what they're getting upfront.
GE
Genevieve
3 years ago
Agreed, setting clear expectations from the beginning can prevent misunderstandings later on.
AR
Art
3 years ago
C) Develop a requirements baseline document and use it to negotiate the scope in the contract.
AN
Annette
3 years ago
Yes, honesty is key in these situations. Keeping the customer informed is essential.
EL
Elroy
3 years ago
D) Accept the contract, and then notify the customer about the potential for a cost overrun.
TI
Timmy
3 years ago
That's a good point. It's important to be transparent with the client.
MI
Misty
3 years ago
C) Develop a requirements baseline document and use it to negotiate the scope in the contract.
FL
Flo
3 years ago
Wow, this question really puts the business analyst in a tricky situation. I mean, accepting the contract and only delivering part of the requirements seems like a bad idea. That's just setting the client up for disappointment, you know?