Free PeopleCert ITIL4-DPI Exam Dumps

Here you can find all the free questions related with PeopleCert ITIL 4 Strategist: Direct, Plan and Improve (ITIL4-DPI) exam. You can also find on this page links to recently updated premium files with which you can practice for actual PeopleCert ITIL 4 Strategist: Direct, Plan and Improve Exam. These premium versions are provided as ITIL4-DPI exam practice tests, both as desktop software and browser based application, you can use whatever suits your style. Feel free to try the ITIL 4 Strategist: Direct, Plan and Improve Exam premium files for free, Good luck with your PeopleCert ITIL 4 Strategist: Direct, Plan and Improve Exam.

Question No: 1

MultipleChoice

An organization uses an external service provider to develop and support a critical application. They have asked the supplier to make improvements as users have been complaining that the application is difficult to use.

What would be a suitable SMART KPI for measuring this improvement?

Options

AA significant number of user interface improvements implemented over the next six months

BUser satisfaction with the application measured in a monthly survey increases by 30% over the next six months

CCustomer satisfaction with the application measured by using net promoter score increases by 5% each year

DUsability of the application evaluated by the application manager improves from 'poor' to 'good' over the next six months

Limited Time Offer

25%

Off

Get Premium ITIL4-DPI Questions as Interactive Web-Based Practice Test or PDF