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PeopleCert Exam ITIL-DSV Topic 8 Question 15 Discussion

Actual exam question for PeopleCert's ITIL-DSV exam
Question #: 15
Topic #: 8
[All ITIL-DSV Questions]

Customers who love to eat organic food are an example of which category?

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Suggested Answer: A

In the case of using an out-of-the-box service from a large service provider, the service provider typically knows about the organization's needs because 'The service provider's marketing and business analysis teams consider generic market needs, instead of the needs of this specific organization.' ITIL 4 indicates that standardized services are often designed based on common market needs rather than being tailored to the specific needs of individual customers, which is common with large, scalable service offerings.


by Melynda at Dec 05, 2024, 10:17 PM

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Dorthy
23 days ago
Haha, I hope the exam doesn't have any questions about 'organic zombies' or 'free-range millennials' - that would be too easy! But in all seriousness, C is the right pick here.
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Maryanne
2 months ago
Hmm, this is a tricky one. I was debating between B and C, but I agree that C is the correct answer. Organic food lovers are a psychographic segment.
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Shannan
24 days ago
Yeah, they care more about the quality and health benefits of the food they eat, which is a psychographic trait.
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Stephaine
1 months ago
I think it's C too. Organic food lovers definitely fall under the psychographic category.
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Sarah
2 months ago
Definitely C. Organic food consumption is more of a personal choice and mindset rather than just demographics or geography.
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Paola
2 months ago
I think the answer is C) Psychographic market category. Organic food lovers are a segment based on their attitudes, values, and lifestyle preferences.
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Paulene
23 days ago
Exactly, it's all about their lifestyle and beliefs influencing their purchasing decisions.
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Erasmo
26 days ago
That makes sense, they are more focused on the quality and health benefits of organic food.
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Alaine
27 days ago
I think it's because their preferences and values drive their choice of food.
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Tom
1 months ago
I agree, organic food lovers are definitely in the psychographic market category.
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Yolande
2 months ago
But couldn't it also be considered as a demographic market category, since it's based on age and income?
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Reuben
2 months ago
I agree with Hester, because psychographic market category is based on lifestyle and values.
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Hester
2 months ago
I think customers who love to eat organic food fall under psychographic market category.
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