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PeopleCert Exam ITIL-4-Transition Topic 1 Question 9 Discussion

Actual exam question for PeopleCert's ITIL-4-Transition exam
Question #: 9
Topic #: 1
[All ITIL-4-Transition Questions]

An organization is designing a survey to assess the needs and expectations of its staff.

What is this an example of?

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Suggested Answer: D

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