PeopleCert Exam ITIL-4-Specialist-Create-Deliver-and-Support Topic 2 Question 10 Discussion

Actual exam question for PeopleCert's ITIL-4-Specialist-Create-Deliver-and-Support exam

Question #: 10
Topic #: 2

[All ITIL-4-Specialist-Create-Deliver-and-Support Questions]

An organization wants to make some changes to individual and team objectives. The new objectives need to align to the organization's goal of anticipating the needs of its customers.

Which concept is the key element of this alignment?

AOrganizational structure

BThe value of positive communications

CCustomer orientation

DShift-left

Show Suggested Answer

Suggested Answer: C

by Edmond at Jul 30, 2025, 11:01 AM

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