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What is defined as "the role that uses services?
Suggested Answer: C
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User: A person who uses services; e.g. the company employees.
https://www.bmc.com/blogs/itil-key-concepts-service-management/
45 comments · newest first
PA
Paulene
10 months ago
I agree, A makes the most sense here!
FA
Farrah
10 months ago
Wait, is it really A? That seems off.
AL
Alita
10 months ago
Definitely A, service consumer is the right term.
FE
Fernanda
10 months ago
I thought it was B, customer!
JO
Jolanda
11 months ago
C is too vague, it's definitely A.
DE
Delmy
11 months ago
I vaguely recall that "Sponsor" is more about funding, so I don't think that's it. I’m leaning towards A or C.
NO
Nobuko
11 months ago
I’m a bit confused. I thought "Customer" was the right term, but now I’m second-guessing myself after reviewing the definitions.
MA
Marla
11 months ago
I remember discussing something similar in class, and I feel like "User" could also fit, but I lean towards A.
LA
Launa
11 months ago
I think the answer might be A, Service consumer, but I'm not entirely sure. It sounds familiar from our last practice session.
LO
Loise
12 months ago
I'm a little confused by the wording of the question. Is it asking about the role that provides the services, or the one that uses them? I'll have to re-read it a few times.
WY
Wynell
12 months ago
I remember learning about this in class. The service consumer is the one who utilizes the services provided, so I'm confident A is the correct answer.
JU
Junita
12 months ago
Okay, let me see. The question is asking about the role that uses services, so I'm thinking it's probably A or C. I'll go with A to be safe.
AN
Annice
1 year ago
Hmm, I'm a bit unsure about this one. I'll have to think it through carefully before answering.
JU
Juliann
1 year ago
This one seems pretty straightforward. I'm pretty sure the answer is A - Service consumer.
FR
Francesco
1 year ago
I agree with Chandra, A) Service consumer makes more sense in this context
XU
Xuan
1 year ago
Wait, are we talking about the service industry or the latest mobile app? I'm so confused, but I'm pretty sure the answer is A) Service consumer.
LO
Louann
1 year ago
Definitely, without service consumers, there would be no need for services.
VI
Virgie
1 year ago
I agree, the service consumer plays a key role in the service industry.
SH
Shenika
1 year ago
Yeah, that makes sense. It's the one who uses the services.
JO
Johnna
1 year ago
I think you're right, it's A) Service consumer.
CH
Chandra
1 year ago
But the question mentions 'uses services', so I still think it's A) Service consumer
LO
Lovetta
1 year ago
Ah, the age-old question of who gets to use the services. I say we just give everyone a participation trophy and call it a day!
JE
Jesusita
1 year ago
D) Sponsor
LA
Lavelle
1 year ago
C) User
SA
Salena
1 year ago
B) Customer
MI
Mickie
1 year ago
A) Service consumer
KI
Kiley
1 year ago
I think it's C) User
JO
Josephine
1 year ago
D) Sponsor? Really? I'm pretty sure the sponsor doesn't actually use the services themselves. That's just weird.
LO
Louann
1 year ago
B) Customer has to be the right answer. The customer is the one who pays for and utilizes the services.
CO
Corrinne
1 year ago
B) Customer has to be the right answer. The customer is the one who pays for and utilizes the services.
DA
Darell
1 year ago
D) Sponsor
AR
Arletta
1 year ago
C) User
BI
Billye
1 year ago
B) Customer
EL
Eleni
1 year ago
A) Service consumer
CH
Chandra
1 year ago
A) Service consumer
TR
Tran
1 year ago
C) User sounds like the correct answer to me. Who else would be using the services besides the user?
PO
Pok
1 year ago
C) User sounds like the correct answer to me. Who else would be using the services besides the user?
DI
Dion
1 year ago
D) Sponsor
LO
Lourdes
1 year ago
C) User
BO
Bobbye
1 year ago
B) Customer
MA
Margot
1 year ago
A) Service consumer
LU
Lucy
1 year ago
I think the answer is A) Service consumer. That's the role that uses the services, right?
YU
Yuonne
1 year ago
That's right, the service consumer is defined as the role that uses services.
MA
Marsha
1 year ago
I agree, the service consumer is the one who utilizes the services.
NA
Natalie
1 year ago
Yes, you are correct. The role that uses services is the service consumer.