Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

PeopleCert Exam ITIL-4-Foundation Topic 2 Question 96 Discussion

Actual exam question for PeopleCert's ITIL-4-Foundation exam
Question #: 96
Topic #: 2
[All ITIL-4-Foundation Questions]

What is the MOST LIKELY reason mat incident management would need a temporary team to work together?

Show Suggested Answer Hide Answer
Suggested Answer: C

The incident management practice aims to minimize the negative impact of incidents by restoring normal service operation as quickly as possible1.A complex or major incident is an incident that has a significant impact or urgency for the business and requires a high level of coordination and resources to resolve2.This may require a temporary team to work together, such as a major incident team or a swarming team3.Reference:ITIL Foundation - ITIL 4 Edition, page 14;ITIL 4 -- A Pocket Guide, page 32;ITIL 4 Practice Guide: Incident Management, page 8.


by Brett at Sep 18, 2024, 09:05 PM

Limited Time Offer

25%

Off

Get Premium ITIL-4-Foundation Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Malcom
10 months ago
But what about escalating the incident to a supplier or partner? Wouldn't that also be important in some cases?
upvoted 0 times
...
Nikita
10 months ago
I agree with Gerardo. Having a temporary team can help handle the situation more efficiently.
upvoted 0 times
...
Carla
10 months ago
Temporary teams are like the Avengers of the IT world. Assemble the best minds to save the day!
upvoted 0 times
Bernardo
8 months ago
D) So customers and users are provided with timely updates
upvoted 0 times
...
Clemencia
9 months ago
A) To escalate an incident to a supplier or partner
upvoted 0 times
...
Aileen
9 months ago
C) To resolve a complex or major incident
upvoted 0 times
...
...
Ammie
10 months ago
While the other options are valid, Option C is the correct answer. Incident management teams are assembled to deal with complex issues that need specialized attention.
upvoted 0 times
Han
9 months ago
Having a temporary team for such incidents ensures that they are handled effectively and in a timely manner.
upvoted 0 times
...
Dortha
9 months ago
I agree, complex or major incidents require a specialized team to resolve them efficiently.
upvoted 0 times
...
Georgeanna
9 months ago
Option C is definitely the most likely reason for a temporary team to be formed.
upvoted 0 times
...
...
Tonette
10 months ago
I agree with Weldon. Complex incidents require a temporary team of experts to work together and find a resolution quickly.
upvoted 0 times
Meghan
9 months ago
Timely updates are crucial for customers and users during major incidents.
upvoted 0 times
...
Sue
9 months ago
It's important to have specialists working together to tackle complex issues.
upvoted 0 times
...
Vesta
9 months ago
Having a temporary team can help resolve major incidents more efficiently.
upvoted 0 times
...
Hester
10 months ago
Yes, I agree. Complex incidents definitely require a team of experts.
upvoted 0 times
...
...
Gerardo
10 months ago
I think the most likely reason is to resolve a complex or major incident.
upvoted 0 times
...
Weldon
10 months ago
Option C is the most likely reason. Incident management teams need to come together to tackle complex or major incidents that can't be resolved by regular staff.
upvoted 0 times
Lizbeth
10 months ago
A) To escalate an incident to a supplier or partner
upvoted 0 times
...
Ben
10 months ago
C) To resolve a complex or major incident
upvoted 0 times
...
...

Save Cancel