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PeopleCert ITIL 4 Foundation Exam - Topic 2 Question 42 Discussion

Which is the addition, modification or removal of anything that could have an effect on services?
A) A change
B) An event
C) An incident
D) A problem

PeopleCert ITIL 4 Foundation Exam - Topic 2 Question 42 Discussion

Actual exam question for PeopleCert's ITIL 4 Foundation exam
Question #: 42
Topic #: 2
[All ITIL 4 Foundation Questions]

Which is the addition, modification or removal of anything that could have an effect on services?

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Suggested Answer: A

by Flo at May 10, 2022, 01:38 AM

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Ernest
10 months ago
A change makes the most sense here.
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Kenny
10 months ago
No way, I thought it was an incident!
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Willard
10 months ago
Wait, is it really that simple?
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Cherri
10 months ago
I agree, A is the right answer!
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Cordie
10 months ago
Definitely A, that's the definition of a change.
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Celestina
11 months ago
I practiced a similar question, and I think it was about changes affecting services, so I'm leaning towards A as well.
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Candida
11 months ago
I'm not entirely sure, but I remember something about events being related to changes. Could it be B?
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Tresa
11 months ago
I think the answer might be A, a change, because it sounds like it involves modifications to services.
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Glory
11 months ago
I keep mixing up incidents and changes, but I feel like this one is definitely about changes, so A seems right to me.
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Youlanda
11 months ago
This question seems straightforward. I think the answer is option B - the goals of phishing are to steal key user data and install risky malware.
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Cathern
11 months ago
Okay, this seems doable. I'll take my time and make sure I understand each step before moving on. The axis options look a bit tricky, but I think I can figure it out.
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Norah
11 months ago
This seems like a straightforward requirement that can be handled using Process Builder. I'll start by mapping out the process flow and conditions.
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