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PeopleCert ITIL 4 Foundation Exam - Topic 1 Question 23 Discussion

Actual exam question for PeopleCert's ITIL 4 Foundation exam
Question #: 23
Topic #: 1
[All ITIL 4 Foundation Questions]

Which practice involves the management of vulnerabilities that were not identified before the service went live?

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Suggested Answer: B

by Merlyn at May 05, 2022, 01:25 AM

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Trina
4 months ago
Surprised this is even a question!
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Erasmo
4 months ago
I thought service request management was the answer.
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Santos
4 months ago
Wait, isn't it change control?
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Lamar
4 months ago
Totally agree with that!
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Aaron
4 months ago
It's definitely problem management.
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Coral
5 months ago
I recall a practice question that mentioned problem management handling unknown issues, so that might be the right answer here.
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Loreen
5 months ago
I feel like service request management could be a contender, but it seems more focused on user requests than on vulnerabilities.
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Luis
5 months ago
I think this might be related to problem management since it deals with issues that arise after a service is live.
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Avery
5 months ago
I'm not entirely sure, but I remember something about change control being more about managing changes rather than vulnerabilities.
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Malcolm
5 months ago
I'm pretty sure Service Groups are used for grouping hosts for batch configuration, so I'll go with option C.
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Alethea
5 months ago
I'm a bit confused by the wording of the question. Does "What must be added" mean we need to add something to the existing code, or are we starting from scratch? I think I'd go with option C just to be safe, but I'm not 100% sure.
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