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Which phase of problem management includes the regular re-assessment of the effectiveness of workarounds?
Suggested Answer: C
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Error controlalso regularly re-assesses the status ofknown errorsthat have not been resolved, taking account of the overall impact on customers and/or service availability, and the cost of permanent resolutions, and effectiveness of workarounds
30 comments · newest first
CA
Catalina
6 months ago
B) Problem control is definitely the best choice here!
CA
Candida
6 months ago
D) could work, but I feel B) is more about effectiveness.
JA
Jamey
6 months ago
Not so sure. I lean towards D) Problem analysis.
MA
Marge
6 months ago
I agree, B) makes sense. Regular checks are key.
LE
Levi
6 months ago
Surprised it's not A, that seems more logical!
EL
Elenor
7 months ago
Totally agree, B is the right answer!
JU
Juan
7 months ago
Wait, are we sure it's not C) Error control?
TH
Theola
7 months ago
I thought it was A) Problem identification.
JE
Jenifer
8 months ago
Workarounds? More like "work-arounds-the-problem"! I'm going with B) Problem control.
GL
Glynda
8 months ago
B) Problem control, for sure. Workarounds need to be constantly monitored and improved.
SC
Scarlet
8 months ago
A) Problem identification? Nah, that's just the start. Gotta go with D) Problem analysis.
MI
Micheline
8 months ago
D) Problem analysis seems like the obvious choice here. Gotta analyze that problem thoroughly!
ZE
Zena
8 months ago
I think it's B) Problem control. Gotta keep those workarounds in check!
EL
Eleonora
8 months ago
I practiced a similar question, and I think it was problem control that was mentioned in that context.
ST
Stefanie
9 months ago
I feel like problem analysis might involve some reassessment, but I can't recall if it's specifically about workarounds.
EM
Emiko
9 months ago
I remember something about error control focusing on the root causes, so it can't be that one.
BI
Billy
9 months ago
I think the phase that deals with workarounds is related to problem control, but I'm not entirely sure.
IR
Ira
9 months ago
I'm not totally sure about this one. I know problem management has different phases but I'm drawing a blank on the specifics right now. I'll have to review my notes before deciding.
AR
Art
9 months ago
I'm pretty confident this is B) Problem control. That's where you'd implement and review temporary fixes before fully resolving the underlying problem.
KI
Kina
9 months ago
Okay, let me walk through this step-by-step. Problem identification is just recognizing the issue, and error control is more about fixing the root cause. I'm leaning towards problem control since that's where you'd monitor the effectiveness of temporary workarounds.
LA
Lamar
10 months ago
It's definitely B) Problem control.
LI
Lindsay
10 months ago
I think it's B) Problem control. Feels right.
SH
Shannon
10 months ago
I’m with B) too. Workarounds need constant review.
MA
Marta
11 months ago
Hmm, I'm a bit unsure on this one. Is it problem control or problem analysis? I'll have to think through the different phases of problem management to decide.
JA
Jaclyn
11 months ago
I think this one is asking about the problem management process. The regular re-assessment of workarounds sounds like it would be part of the problem control phase.
SY
Sylvia
5 months ago
I thought it might be problem analysis, but control sounds right.
IO
Iola
5 months ago
Definitely, re-assessing workarounds fits there.
EL
Elina
6 months ago
Yeah, that makes sense!
AR
Arminda
10 months ago
I agree, it seems like problem control.
IV
Ivan
10 months ago
Problem control is the best choice for this question!