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PeopleCert ITIL 4 DITS Exam - Topic 6 Question 15 Discussion

Actual exam question for PeopleCert's ITIL 4 DITS exam
Question #: 15
Topic #: 6
[All ITIL 4 DITS Questions]

An organization has to change its way of working to support a completely new way of creating its services.

What is this an example of?

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Suggested Answer: A

by Lou at Nov 21, 2025, 01:30 PM

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Huey
3 hours ago
C) Ecosystem disruption fits too. It shakes up the whole industry.
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Stefany
5 days ago
Wow, I didn't expect that! Is it really a complete overhaul?
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Rochell
10 days ago
Totally agree with A) Innovation! It's all about adapting to new ideas.
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Vallie
29 days ago
Really? I'm not sure it's that drastic. Could just be D) Incremental transformation.
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Louis
1 month ago
Definitely A) Innovation! New services need fresh approaches.
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Art
1 month ago
C. Ecosystem disruption for sure. This is the kind of thing that keeps me up at night - how to stay ahead of all these changes in the industry!
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Chau
1 month ago
Haha, I bet the answer is A. Innovation. Isn't that what all these organizations are always trying to do these days? Disrupt the status quo!
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Tegan
2 months ago
Hmm, I'm not sure. D. Incremental transformation could also be a good answer, as the organization is likely going through a gradual change rather than a sudden, disruptive one.
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Stefanie
2 months ago
B. Operational technology seems like the right answer here. The organization is changing its underlying processes and technology to support a new way of working.
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Valentin
2 months ago
I think the answer is C. Ecosystem disruption, as the organization is changing its entire way of working to support a new service delivery model.
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Gabriele
2 months ago
Incremental transformation seems too gradual for what they're describing; it feels like a bigger shift is happening here.
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Clement
2 months ago
Ecosystem disruption sounds familiar, but I can't recall if that's the right term for a complete overhaul like this.
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Lyda
3 months ago
I remember a practice question about operational technology, but this seems more about a fundamental change in services.
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Kattie
3 months ago
Okay, I've got this. The organization is undergoing a major transformation to support a new way of creating its services, so it's not just an incremental change. And it's not about operational technology specifically. I'm confident this is an example of ecosystem disruption.
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Isidra
3 months ago
Hmm, this seems like it could be a tricky one. I'm leaning towards option C, ecosystem disruption, since the organization is having to completely change how it operates. But I'll double-check the definitions of the other options just to be sure.
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Samira
3 months ago
Agreed! Innovation drives change.
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Carmen
3 months ago
I think this might be related to innovation, but I'm not entirely sure if it fits the definition.
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Shayne
3 months ago
I think it's A) Innovation. New services need fresh ideas.
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Aleshia
4 months ago
I think it's more like C) Ecosystem disruption. Things are changing fast!
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Cecilia
4 months ago
I'm a bit confused by this question. I'm not sure if it's asking about the type of change the organization is going through or the impact of that change. I'll have to think it through carefully.
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Chantell
4 months ago
I think this is an example of ecosystem disruption. The question mentions the organization has to change its way of working to support a completely new way of creating its services, which sounds like it's disrupting its existing ecosystem.
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Avery
4 months ago
I think operational technology plays a role too, especially with new tools.
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