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PeopleCert ITIL-4-DITS Exam Questions

Exam Name: ITIL 4 Leader: Digital & IT Strategy
Exam Code: ITIL-4-DITS
Related Certification(s):
  • PeopleCert ITIL Certifications
  • PeopleCert ITIL 4 Strategic Leader Certifications
Certification Provider: PeopleCert
Actual Exam Duration: 60 Minutes
Number of ITIL-4-DITS practice questions in our database: 60 (updated: Jul. 19, 2025)
Expected ITIL-4-DITS Exam Topics, as suggested by PeopleCert :
  • Topic 1: Crafting a Digital Vision and Strategy: This section of the exam measures the skills of a Digital Strategy Consultant and covers assessing both internal and external factors to develop a clear digital vision. It emphasizes understanding the changing landscape of modern service economies and why organisations must evolve their strategies to maintain competitiveness in a digital world.
  • Topic 2: Assessing Digital Strategy: This domain targets a Business Strategy Analyst and focuses on evaluating the impact of digital strategy on overall business success. It includes examining how digital initiatives influence various business areas and how a well-crafted digital strategy can drive innovation and growth.
  • Topic 3: Operationalising Strategy: This section measures the expertise of an IT Service Manager and addresses how digital and IT strategies integrate with the ITIL 4 service value system. It covers aligning strategies with guiding principles, effectively implementing them across the service value chain, and utilizing ITIL 4 practices to ensure strategic objectives are met.
  • Topic 4: Responding to Digital Disruption: This domain targets a Digital Transformation Specialist and explores how organisations can strategically position themselves against digital disruptors. It involves assessing digital readiness, using technology to enhance operational performance, and improving customer satisfaction to stay relevant in disruptive markets.
  • Topic 5: Strategic Risk Management in VUCA Environments: This section measures skills of a Risk Management Officer and covers identifying, evaluating, and managing risks and opportunities in volatile, uncertain, complex, and ambiguous (VUCA) environments. It includes understanding the challenges of risk management in digital business models and crafting strategies to mitigate threats while exploiting opportunities.
  • Topic 6: Evolving Service Delivery Models:This domain targets a Service Delivery Manager and focuses on adopting innovative service delivery approaches suitable for the digital era. It includes adapting models to meet changing customer needs and leveraging digital technologies to increase operational efficiency and service effectiveness.
  • Topic 7: Driving Organisational Change: This section measures the skills of a Change Management Lead and covers leading organisational change through digital and IT strategies. It emphasizes aligning culture, processes, and structures to support digital transformation, fostering an environment that encourages innovation and agility.
  • Topic 8: Optimising Customer Experience: This domain targets a Customer Experience Manager and involves techniques to enhance customer interactions through digital and IT strategies. It includes using technology and data insights to personalise experiences, streamline processes, and deliver high-quality, consistent services.
  • Topic 9: Cultivating Digital Leadership: This section measures the skills of a Digital Leadership Coach and focuses on developing leadership capabilities suited to the digital environment. It includes inspiring teams, promoting collaboration, and navigating complex challenges to drive organisational success in the digital age.
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Aleta

1 months ago
Successfully certified in ITIL 4 DITS! Pass4Success's questions were invaluable.
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Ressie

2 months ago
Passed ITIL 4 DITS with flying colors! Pass4Success made last-minute prep a breeze.
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Evangelina

3 months ago
ITIL 4 DITS exam conquered! Pass4Success's practice tests were spot on.
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Becky

4 months ago
Cleared ITIL 4 DITS! Pass4Success's focused content saved me tons of study time.
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Chantell

5 months ago
ITIL 4 DITS certification achieved! Pass4Success provided excellent exam-like questions.
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Lachelle

6 months ago
Nailed the ITIL 4 DITS exam! Pass4Success questions were key to my quick preparation.
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Tiera

6 months ago
Just passed the ITIL 4 Leader: Digital & IT Strategy exam! Pass4Success practice questions were invaluable. One challenging question was about leveraging digital strategy to react to digital disruption. It asked how to prioritize digital initiatives in a rapidly changing market. I wasn't sure but still managed to pass.
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Dino

7 months ago
ITIL 4 DITS exam success! Grateful for Pass4Success's efficient preparation materials.
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Howard

7 months ago
I passed the ITIL 4 Leader: Digital & IT Strategy exam, and Pass4Success practice questions were a big help. There was a difficult question about how an organization uses Digital and IT Strategy to remain viable. It asked for the key factors to consider when developing a long-term strategy. I had to think on my feet but still passed.
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Tayna

8 months ago
Excited to share that I passed the ITIL 4 Leader: Digital & IT Strategy exam. Pass4Success was a great help. One question that puzzled me was about using the ITIL guiding principles in Digital and IT Strategy decisions. It asked which principle is most important for aligning IT with business goals. I wasn't confident in my answer but passed the exam.
upvoted 1 times
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Theodora

8 months ago
Passed ITIL 4 DITS on my first try! Pass4Success made it possible with their relevant questions.
upvoted 1 times
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Stanford

8 months ago
I successfully passed the ITIL 4 Leader: Digital & IT Strategy exam. The Pass4Success practice questions were spot on. There was a question about strategic approaches made possible by digital and information technology. It asked which approach is most effective for improving customer experience. I was unsure but still managed to pass.
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Benedict

9 months ago
Happy to announce that I passed the ITIL 4 Leader: Digital & IT Strategy exam. Pass4Success practice questions were incredibly helpful. One question that caught me off guard was about implementing a Digital and IT Strategy. It asked for the first step in the implementation process. I had to guess, but I still passed!
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Rebbecca

9 months ago
ITIL 4 DITS certified! Pass4Success questions aligned perfectly with the actual exam.
upvoted 0 times
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Ozell

9 months ago
I passed the ITIL 4 Leader: Digital & IT Strategy exam with flying colors, thanks to Pass4Success. There was a question about the relationship between the concepts of Digital and IT Strategy. It asked how digital transformation impacts IT service management. I wasn't sure of the exact relationship but managed to pass.
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Lauran

10 months ago
Thrilled to share that I passed the ITIL 4 Leader: Digital & IT Strategy exam. Thanks to Pass4Success, I was well-prepared. One challenging question was about understanding the risks and opportunities of Digital and IT Strategy. It asked how to balance innovation with risk management. I had to think hard about that one!
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Willow

10 months ago
Aced the ITIL 4 DITS exam! Pass4Success materials were a lifesaver for quick prep.
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Diane

10 months ago
Absolutely! Focus on understanding the big picture of digital strategy and its practical applications. Practice with scenario-based questions. I found Pass4Success's exam questions incredibly helpful for quick preparation. Good luck with your exam!
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Nancey

10 months ago
Just passed the ITIL 4 Leader: Digital & IT Strategy exam! The Pass4Success practice questions were a lifesaver. There was a tricky question about the steps involved in defining and advocating for a Digital and IT Strategy. It asked which stakeholder should be engaged first when proposing a new digital initiative. I wasn't entirely sure but still got through the exam.
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Cordelia

11 months ago
Any final advice for someone preparing for this exam?
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Myong

11 months ago
I recently passed the PeopleCert ITIL 4 Leader: Digital & IT Strategy exam, and I couldn't have done it without the Pass4Success practice questions. One question that stumped me was about how to leverage digital strategy to react to digital disruption. It asked for the most effective way to integrate new technologies into existing processes without causing major disruptions. I was unsure of the best approach but still managed to pass!
upvoted 0 times
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Herminia

11 months ago
Just passed the ITIL 4 Leader: Digital & IT Strategy exam! Thanks Pass4Success for the spot-on practice questions.
upvoted 0 times
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Claudio

11 months ago
Passing the PeopleCert ITIL 4 Leader: Digital & IT Strategy exam was a significant achievement for me, and I attribute my success to the valuable practice questions provided by Pass4Success. The exam covered essential topics like digitization and digital transformation, business strategy and models, and optimizing and automating processes. One question that I remember struggling with was related to the concept of keeping it simple and practical in Digital and IT Strategy decisions. Despite my initial confusion, I was able to pass the exam successfully.
upvoted 0 times
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Hana

1 years ago
My exam experience for the PeopleCert ITIL 4 Leader: Digital & IT Strategy exam was challenging yet rewarding. With the assistance of Pass4Success practice questions, I was able to navigate through topics such as collaborating and promoting visibility, thinking and working holistically, and understanding the relationship between digital technology and business strategy. One question that I found particularly tricky was about the importance of progressing iteratively with feedback in Digital and IT Strategy activities. Despite my initial uncertainty, I managed to pass the exam.
upvoted 0 times
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Tracey

1 years ago
ITIL 4 DITS certified! Pass4Success's practice exams were crucial for my quick preparation. Many thanks for the support!
upvoted 0 times
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Laurene

1 years ago
Passed ITIL 4 DITS! Pass4Success's questions matched the real exam perfectly. Couldn't have done it without your help!
upvoted 0 times
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Emmanuel

1 years ago
ITIL 4 DITS exam success! Pass4Success made it possible with their accurate question bank. Thank you for the efficient prep!
upvoted 0 times
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Lonny

1 years ago
I recently passed the PeopleCert ITIL 4 Leader: Digital & IT Strategy exam with the help of Pass4Success practice questions. The exam covered topics such as applying the ITIL guiding principles in Digital and IT Strategy decisions, leveraging digital strategy to react to digital disruption, and optimizing and automating processes. One question that stood out to me was related to how to focus on value when making Digital and IT Strategy decisions. Despite being unsure of the answer at first, I was able to pass the exam successfully.
upvoted 0 times
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Gwenn

1 years ago
Phew! ITIL 4 DITS certification achieved. Pass4Success's materials were a lifesaver. Grateful for the relevant exam prep!
upvoted 0 times
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Sheridan

1 years ago
Just passed the ITIL 4 DITS exam! Pass4Success's practice questions were spot-on. Thanks for helping me prepare so quickly!
upvoted 0 times
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Celestine

1 years ago
Thanks to Pass4Success, I aced questions on managing risks in digital initiatives. The exam tests your ability to balance innovation with security concerns. Study different risk management frameworks and how they apply to digital projects. Also, be ready to analyze case studies on successful digital transformations in various industries.
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Free PeopleCert ITIL-4-DITS Exam Actual Questions

Note: Premium Questions for ITIL-4-DITS were last updated On Jul. 19, 2025 (see below)

Question #1

Which describes business strategy?

Reveal Solution Hide Solution
Correct Answer: A

Question #2

A commercial service provider has a strategy to introduce cloud storage services that will be popular with a wide range of consumers in multiple markets. Features will include fast upload speeds and secure storage.

Which should be included in the operating model for the new service?

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Correct Answer: B

Question #3

An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.

What combination of risk capacity and risk appetite this situation?

Reveal Solution Hide Solution
Correct Answer: A

Question #4

An organization is aiming to use an innovative social media platform to improve engagement with young consumers.

What should the organization's strategy focus on?

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Correct Answer: C

Question #5

An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.

Which is the BEST approach to ensure that suppliers and partners support these changes?

Reveal Solution Hide Solution
Correct Answer: C

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