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PeopleCert Exam ITIL-4-BRM Topic 4 Question 9 Discussion

Actual exam question for PeopleCert's ITIL-4-BRM exam
Question #: 9
Topic #: 4
[All ITIL-4-BRM Questions]

Which TWO means of automation should an organization use to check whether its business relationship models can be applied to a particular situation?

1. Workflow management tools

2. Mind mapping

3. Analysis and reporting tools

4. Knowledge management and sharing tools

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Suggested Answer: C

Analysis and reporting tools can automatically evaluate data and metrics to determine if a given relationship model is suitable.

Knowledge management and sharing tools provide accessible repositories of models and contextual information to support automated decision-making on applicability.


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