PeopleCert ITIL-4-BRM Exam - Topic 1 Question 16 Discussion

Actual exam question for PeopleCert's ITIL-4-BRM exam

Question #: 16
Topic #: 1

Which TWO means of automation should an organization use to check whether its business relationship models can be applied to a particular situation?

1. Workflow management tools

2. Mind mapping

3. Analysis and reporting tools

4. Knowledge management and sharing tools

A1 and 2

B2 and 3

C3 and 4

D1 and 4

Show Suggested Answer

Suggested Answer: C

Analysis and reporting tools can automatically evaluate data and metrics to determine if a given relationship model is suitable.

Knowledge management and sharing tools provide accessible repositories of models and contextual information to support automated decision-making on applicability.

by Sharan at Apr 05, 2026, 12:53 AM

Limited Time Offer

25%

Off

Get Premium ITIL-4-BRM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Bea

6 hours ago

I think I saw a similar question where workflow tools were paired with something else, but I can't remember if it was knowledge management or reporting tools.

upvoted 0 times

...

Ciara

5 days ago

I feel like knowledge management tools might be useful, but I can't recall if they directly relate to applying business models.

upvoted 0 times

...

Darrel

11 days ago

I remember practicing with analysis and reporting tools in class; they seem like a solid choice for evaluating business relationships.

upvoted 0 times

...

Santos

16 days ago

I think workflow management tools could help visualize the processes, but I'm not sure if mind mapping is really the best fit for checking business models.

upvoted 0 times

...