PeopleCert ITIL-4-BRM Exam - Topic 1 Question 14 Discussion

Actual exam question for PeopleCert's ITIL-4-BRM exam

Question #: 14
Topic #: 1

An organization has assembled a small team to do a self-assessment of its business relationship management capabilities in advance of a formal assessment. The team has reviewed all the criteria for level 2.

What should this team do NEXT?

AProceed to Level 3.

BLook for evidence of missing capabilities.

CIdentify evidence for every criterion that has been met.

DSet the target capability level.

Show Suggested Answer

Suggested Answer: C

After reviewing Level 2 criteria, the next step is to collect and document evidence for each criterion that has been met to validate the assessment before moving forward.

by Lynda at Jan 05, 2026, 05:16 AM

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Willodean

4 days ago

D) Set the target capability level. Might as well plan ahead while we're at it.

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Shaquana

9 days ago

B) Look for evidence of missing capabilities. Gotta find those gaps before moving forward!

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Emeline

14 days ago

C) Identify evidence for every criterion that has been met. This is the logical next step to assess the current capabilities.

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Osvaldo

19 days ago

I feel like they should definitely not jump to Level 3 without a thorough check. Evidence gathering seems crucial at this stage.

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Minna

24 days ago

I practiced a similar question, and I think setting the target capability level could come after they assess what they have. But I could be wrong.

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Felice

30 days ago

I'm not entirely sure, but I remember something about needing to identify evidence for every criterion that has been met. That might be important too.

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Cecilia

1 month ago

I think they should probably look for evidence of missing capabilities first, right? That seems like a logical next step.

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Marya

1 month ago

I think the best approach is to systematically go through the Level 2 criteria and find the evidence that supports each one. That will give us a clear picture of where we're at before deciding on next steps.

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Ardella

2 months ago

Hmm, I'm not sure if we should be looking for missing capabilities or just documenting what we've already achieved. Might be good to get some clarification from the instructions.

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Jose

2 months ago

Definitely need to identify the evidence for the criteria we've met at Level 2 before we can set a target capability level. Seems like option C is the way to go.

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Justine

2 months ago

I'm a bit confused - should we be looking for missing capabilities or just focusing on the ones we've already met? I'm not sure if we should jump straight to Level 3 or not.

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Lera

2 months ago

I think the key here is to identify the evidence for the criteria that have been met. That seems like the logical next step before deciding on the target capability level.

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