Pegasystems PEGAPCSA87V1 Exam - Topic 1 Question 73 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam

Question #: 73
Topic #: 1

In a claims application customers can file home insurance claims. Each claims contains a list of items of loss. Depending on the situation, some claims... investigated for potential fraud in parallel to the actual claim process.

Which two case types do you create to support this scenario? (Choose two.)

AItems of loss

BCustomer

CClaim

DFraud Investigation

Show Suggested Answer

Suggested Answer: A, D

by Stevie at Jan 05, 2026, 05:16 AM

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Tula

26 days ago

True, but the focus is on the investigation process.

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Rory

1 month ago

But what about A? Items of loss are important too.

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Jaime

1 month ago

I agree! Fraud Investigation is key.

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Tawna

1 month ago

I think it's D and C.

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Ivan

2 months ago

I’m not sure about that. Why would you need Items of loss?

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Mireya

2 months ago

Wait, are we really investigating claims for fraud? Sounds sketchy.

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Marge

2 months ago

No way, Fraud Investigation is a must!

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Francine

2 months ago

I think it's just Claim and Items of loss.

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Cathrine

2 months ago

Definitely Claim and Fraud Investigation.

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Cammy

2 months ago

Haha, I was gonna say A and B. Clearly, I'm not cut out for this insurance game.

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Hollis

3 months ago

D and C, easy peasy. This is like claims processing 101, people.

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Leatha

3 months ago

Hmm, I was thinking B and D. Guess I need to brush up on my claims processing knowledge.

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Wai

3 months ago

I agree, D and C are the way to go. Gotta keep an eye out for those sneaky fraudsters, am I right?

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Rodrigo

4 months ago

D and C are the correct answers. You need to create a Fraud Investigation case type to investigate potential fraud, and a Claim case type to handle the actual insurance claim.

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Ashlyn

4 months ago

I could be wrong, but I think Items of loss might be more of a detail within a Claim rather than a separate case type.

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Floyd

4 months ago

This reminds me of a practice question where we had to identify related case types. I feel like Customer might not be as relevant here.

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Blair

4 months ago

I'm not entirely sure, but I remember something about needing a Fraud Investigation case type to handle those cases separately.

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Kimbery

4 months ago

I think we need to create a Claim case type since it directly relates to the insurance claims being filed.

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Ena

4 months ago

I'm feeling pretty confident about this one. The Claim case type is obvious, and the Fraud Investigation case type makes sense to handle any potential fraud issues. I'll double-check my work, but I think I've got a solid strategy here.

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Ellsworth

5 months ago

Okay, I think I got this. The key is the "in parallel" part - we need to have a Claim case type to manage the actual claim, and then a separate Fraud Investigation case type to handle any fraud checks happening alongside that. The other options don't seem as relevant.

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Jeff

5 months ago

I'm a bit confused - do we need a separate case type for the items of loss, or is that just part of the Claim case type? I want to make sure I cover all the requirements.

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Amie

5 months ago

Hmm, this seems straightforward. I'd create a Claim case type to handle the actual insurance claim, and a Fraud Investigation case type to track any parallel fraud investigations.

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Lorrine

15 days ago

Definitely need the Fraud Investigation too.

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Loreen

20 days ago

I agree, Claim case type is essential.

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