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You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the____in the service level to 5 days.
Suggested Answer: B
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To satisfy the security requirement for a new analyst who needs a combination of accesses from two different personas:
B . Create a new Analyst persona with the required access. By creating a custom persona, you can tailor the access rights to precisely fit the unique combination of permissions needed by the analyst, without altering the existing personas or granting broader access than necessary.
36 comments · newest first
NG
Ngoc
10 months ago
Yeah, "deadline" makes the most sense!
BR
Brett
10 months ago
Wait, is 5 days realistic for all claims?
TH
Thomasena
10 months ago
The service level should definitely be set to 5 days.
DE
Dean
10 months ago
Not sure if that's enough time for complex cases.
NA
Nana
10 months ago
I think "goal" is the right choice here.
AR
Armanda
11 months ago
I vaguely recall that urgency is more about prioritizing tasks, so it might not be the answer. I think it has to be "deadline."
RY
Ryan
11 months ago
I’m a bit confused. Is it "passed deadline" or just "deadline"? I feel like both could fit in some context.
LO
Louvenia
11 months ago
I think we practiced a similar question where we had to set a time limit for a task. I feel like "goal" might be the right term here.
MI
Miles
11 months ago
I remember something about setting deadlines in service levels, but I'm not sure if it's the goal or the deadline itself.
VA
Vashti
12 months ago
This is a good one. I'm pretty confident the answer is "deadline" since that's the term used in the question and it aligns with the 5-day resolution requirement. Gotta love these straightforward questions!
TH
Theresia
12 months ago
Wait, I'm a little confused. Is "passed deadline" a possible answer? That seems like it could also be relevant to the 5-day requirement. I'll have to think this through a bit more carefully.
CH
Chaya
12 months ago
Okay, I think I've got this. The key is that the requirement is to resolve claims within 5 days, so we need to set the "deadline" in the service level to 5 days. Nice and simple!
ED
Eden
1 year ago
Hmm, I'm not totally sure about this one. The question mentions "service level" so I'm wondering if that's a specific term I need to know. Maybe "deadline" is the right answer, but I want to double-check that before committing.
VA
Val
1 year ago
This seems pretty straightforward. The requirement is to resolve medical claims within 5 days, so the answer is clearly "deadline" since that's the term used in the question.
MA
Margarett
1 year ago
I'd set the 'panic mode' to 'on' for those medical claims. That'll get 'em resolved in no time!
SH
Shaun
1 year ago
B) urgency - Hmm, I don't think the urgency setting would be the right way to enforce a 5-day resolution requirement.
GR
Gretchen
1 year ago
B) urgency - I see your point, urgency might not be the best setting for this specific requirement.
AR
Arlene
1 year ago
D) goal - Making the 5-day resolution requirement a goal in the service level is a good approach.
RA
Raul
1 year ago
C) deadline - Yes, setting a deadline of 5 days in the service level would help meet the requirement.
AF
Afton
1 year ago
A) passed deadline - Setting a passed deadline would ensure that medical claims are resolved within 5 days.
ST
Stanford
1 year ago
D) goal - Setting the goal to 5 days sounds like a good idea, but I'm not sure if that's the specific term they're looking for here.
EL
Elinore
1 year ago
D) goal - I agree, setting the goal to 5 days seems like the best option to ensure medical claims are resolved in a timely manner.
BA
Barrett
1 year ago
C) deadline - I believe setting the deadline to 5 days would be the most appropriate way to meet the requirement for resolving medical claims.
CE
Cecil
1 year ago
A) passed deadline - I think setting the passed deadline to 5 days would help ensure that medical claims are resolved on time.
ZO
Zona
1 year ago
A) passed deadline - Hmm, I'm not sure about that one. Wouldn't that be more about what happens after the deadline has already passed?
FL
Flo
1 year ago
B) urgency - I agree, setting the urgency would definitely help in meeting the requirement for resolving medical claims within 5 days.
KA
Kami
1 year ago
D) goal - Making the resolution of medical claims within 5 days a goal would help drive the team to meet the requirement.
ME
Melda
1 year ago
C) deadline - Setting the deadline to 5 days would ensure that the medical claims are resolved in a timely manner.
LA
Lamonica
1 year ago
B) urgency - I think setting the urgency to 5 days would help prioritize the medical claims.
CO
Cordie
2 years ago
C) deadline - This seems like the obvious choice to meet the 5-day resolution requirement.
PE
Peter
1 year ago
C) deadline
WI
Willard
1 year ago
B) urgency
LI
Lilli
1 year ago
A) passed deadline
LO
Lorrine
2 years ago
I'm not sure, but I think it could also be D) goal. Setting a goal of resolving claims within 5 days makes sense too.
IS
Isabelle
2 years ago
I agree with Natalie, setting the deadline to 5 days will help meet the requirement.
NA
Natalie
2 years ago
I think the answer is C) deadline.