Pegasystems PEGACPSA23V1 Exam - Topic 5 Question 25 Discussion

Actual exam question for Pegasystems's PEGACPSA23V1 exam

Question #: 25
Topic #: 5

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the____in the service level to 5 days.

Apassed deadline

Burgency

Cdeadline

Dgoal

Show Suggested Answer

Suggested Answer: B

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B . Create a new Analyst persona with the required access. By creating a custom persona, you can tailor the access rights to precisely fit the unique combination of permissions needed by the analyst, without altering the existing personas or granting broader access than necessary.

by Jerry at Mar 21, 2025, 10:53 PM

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Ngoc

4 months ago

Yeah, "deadline" makes the most sense!

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Brett

4 months ago

Wait, is 5 days realistic for all claims?

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Thomasena

4 months ago

The service level should definitely be set to 5 days.

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Dean

4 months ago

Not sure if that's enough time for complex cases.

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Nana

4 months ago

I think "goal" is the right choice here.

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Armanda

5 months ago

I vaguely recall that urgency is more about prioritizing tasks, so it might not be the answer. I think it has to be "deadline."

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Ryan

5 months ago

I’m a bit confused. Is it "passed deadline" or just "deadline"? I feel like both could fit in some context.

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Louvenia

5 months ago

I think we practiced a similar question where we had to set a time limit for a task. I feel like "goal" might be the right term here.

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Miles

5 months ago

I remember something about setting deadlines in service levels, but I'm not sure if it's the goal or the deadline itself.

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Vashti

5 months ago

This is a good one. I'm pretty confident the answer is "deadline" since that's the term used in the question and it aligns with the 5-day resolution requirement. Gotta love these straightforward questions!

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Theresia

6 months ago

Wait, I'm a little confused. Is "passed deadline" a possible answer? That seems like it could also be relevant to the 5-day requirement. I'll have to think this through a bit more carefully.

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Chaya

6 months ago

Okay, I think I've got this. The key is that the requirement is to resolve claims within 5 days, so we need to set the "deadline" in the service level to 5 days. Nice and simple!

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Eden

6 months ago

Hmm, I'm not totally sure about this one. The question mentions "service level" so I'm wondering if that's a specific term I need to know. Maybe "deadline" is the right answer, but I want to double-check that before committing.

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Val

6 months ago

This seems pretty straightforward. The requirement is to resolve medical claims within 5 days, so the answer is clearly "deadline" since that's the term used in the question.

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Margarett

11 months ago

I'd set the 'panic mode' to 'on' for those medical claims. That'll get 'em resolved in no time!

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Shaun

11 months ago

B) urgency - Hmm, I don't think the urgency setting would be the right way to enforce a 5-day resolution requirement.

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Gretchen

9 months ago

B) urgency - I see your point, urgency might not be the best setting for this specific requirement.

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Arlene

9 months ago

D) goal - Making the 5-day resolution requirement a goal in the service level is a good approach.

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Raul

9 months ago

C) deadline - Yes, setting a deadline of 5 days in the service level would help meet the requirement.

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Afton

10 months ago

A) passed deadline - Setting a passed deadline would ensure that medical claims are resolved within 5 days.

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Stanford

11 months ago

D) goal - Setting the goal to 5 days sounds like a good idea, but I'm not sure if that's the specific term they're looking for here.

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Elinore

10 months ago

D) goal - I agree, setting the goal to 5 days seems like the best option to ensure medical claims are resolved in a timely manner.

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Barrett

10 months ago

C) deadline - I believe setting the deadline to 5 days would be the most appropriate way to meet the requirement for resolving medical claims.

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Cecil

10 months ago

A) passed deadline - I think setting the passed deadline to 5 days would help ensure that medical claims are resolved on time.

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Zona

12 months ago

A) passed deadline - Hmm, I'm not sure about that one. Wouldn't that be more about what happens after the deadline has already passed?

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Flo

10 months ago

B) urgency - I agree, setting the urgency would definitely help in meeting the requirement for resolving medical claims within 5 days.

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Kami

10 months ago

D) goal - Making the resolution of medical claims within 5 days a goal would help drive the team to meet the requirement.

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Melda

10 months ago

C) deadline - Setting the deadline to 5 days would ensure that the medical claims are resolved in a timely manner.

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Lamonica

11 months ago

B) urgency - I think setting the urgency to 5 days would help prioritize the medical claims.

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Cordie

12 months ago

C) deadline - This seems like the obvious choice to meet the 5-day resolution requirement.

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Peter

11 months ago

C) deadline

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Willard

11 months ago

B) urgency

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Lilli

11 months ago

A) passed deadline

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Lorrine

1 year ago

I'm not sure, but I think it could also be D) goal. Setting a goal of resolving claims within 5 days makes sense too.

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Isabelle

1 year ago

I agree with Natalie, setting the deadline to 5 days will help meet the requirement.

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Natalie

1 year ago

I think the answer is C) deadline.

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