Pegasystems PEGACPSA23V1 Exam - Topic 5 Question 25 Discussion

Actual exam question for Pegasystems's PEGACPSA23V1 exam

Question #: 25
Topic #: 5

You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the____in the service level to 5 days.

Apassed deadline

Burgency

Cdeadline

Dgoal

Show Suggested Answer

Suggested Answer: B

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by Jerry at Mar 21, 2025, 10:53 PM

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Ngoc

7 months ago

Yeah, "deadline" makes the most sense!

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Brett

7 months ago

Wait, is 5 days realistic for all claims?

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Thomasena

7 months ago

The service level should definitely be set to 5 days.

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Dean

7 months ago

Not sure if that's enough time for complex cases.

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Nana

7 months ago

I think "goal" is the right choice here.

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Armanda

8 months ago

I vaguely recall that urgency is more about prioritizing tasks, so it might not be the answer. I think it has to be "deadline."

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Ryan

8 months ago

I’m a bit confused. Is it "passed deadline" or just "deadline"? I feel like both could fit in some context.

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Louvenia

8 months ago

I think we practiced a similar question where we had to set a time limit for a task. I feel like "goal" might be the right term here.

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Miles

8 months ago

I remember something about setting deadlines in service levels, but I'm not sure if it's the goal or the deadline itself.

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Vashti

9 months ago

This is a good one. I'm pretty confident the answer is "deadline" since that's the term used in the question and it aligns with the 5-day resolution requirement. Gotta love these straightforward questions!

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Theresia

9 months ago

Wait, I'm a little confused. Is "passed deadline" a possible answer? That seems like it could also be relevant to the 5-day requirement. I'll have to think this through a bit more carefully.

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Chaya

9 months ago

Okay, I think I've got this. The key is that the requirement is to resolve claims within 5 days, so we need to set the "deadline" in the service level to 5 days. Nice and simple!

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Eden

9 months ago

Hmm, I'm not totally sure about this one. The question mentions "service level" so I'm wondering if that's a specific term I need to know. Maybe "deadline" is the right answer, but I want to double-check that before committing.

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Val

9 months ago

This seems pretty straightforward. The requirement is to resolve medical claims within 5 days, so the answer is clearly "deadline" since that's the term used in the question.

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Margarett

1 year ago

I'd set the 'panic mode' to 'on' for those medical claims. That'll get 'em resolved in no time!

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Shaun

1 year ago

B) urgency - Hmm, I don't think the urgency setting would be the right way to enforce a 5-day resolution requirement.

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Gretchen

1 year ago

B) urgency - I see your point, urgency might not be the best setting for this specific requirement.

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Arlene

1 year ago

D) goal - Making the 5-day resolution requirement a goal in the service level is a good approach.

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Raul

1 year ago

C) deadline - Yes, setting a deadline of 5 days in the service level would help meet the requirement.

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Afton

1 year ago

A) passed deadline - Setting a passed deadline would ensure that medical claims are resolved within 5 days.

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Stanford

1 year ago

D) goal - Setting the goal to 5 days sounds like a good idea, but I'm not sure if that's the specific term they're looking for here.

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Elinore

1 year ago

D) goal - I agree, setting the goal to 5 days seems like the best option to ensure medical claims are resolved in a timely manner.

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Barrett

1 year ago

C) deadline - I believe setting the deadline to 5 days would be the most appropriate way to meet the requirement for resolving medical claims.

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Cecil

1 year ago

A) passed deadline - I think setting the passed deadline to 5 days would help ensure that medical claims are resolved on time.

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Zona

1 year ago

A) passed deadline - Hmm, I'm not sure about that one. Wouldn't that be more about what happens after the deadline has already passed?

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Flo

1 year ago

B) urgency - I agree, setting the urgency would definitely help in meeting the requirement for resolving medical claims within 5 days.

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Kami

1 year ago

D) goal - Making the resolution of medical claims within 5 days a goal would help drive the team to meet the requirement.

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Melda

1 year ago

C) deadline - Setting the deadline to 5 days would ensure that the medical claims are resolved in a timely manner.

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Lamonica

1 year ago

B) urgency - I think setting the urgency to 5 days would help prioritize the medical claims.

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Cordie

1 year ago

C) deadline - This seems like the obvious choice to meet the 5-day resolution requirement.

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Peter

1 year ago

C) deadline

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Willard

1 year ago

B) urgency

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Lilli

1 year ago

A) passed deadline

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Lorrine

1 year ago

I'm not sure, but I think it could also be D) goal. Setting a goal of resolving claims within 5 days makes sense too.

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Isabelle

1 year ago

I agree with Natalie, setting the deadline to 5 days will help meet the requirement.

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Natalie

1 year ago

I think the answer is C) deadline.

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