Users create Insurance Coverage Request Cases to authorize insurance payments. Users enter information that includes the name of the patient, the date of the procedure and the type of the procedure. After entering the information, the user submits the request for a review of the patient's insurance policy. Because multiple users enter requests, the duplicate requests can occur. A request is considered a duplicate if the patient name, procedure type, and procedure date match an existing request. You have been given two requirements:
Ensure that users can identify duplicate requests. If a case is duplicated, it is not written to the database. Otherwise, write the case to the database. Which two options configure the application so that users can identify duplicate requests? (Choose two)
To prevent duplicate insurance coverage request cases from being entered into the database, the following configurations would be appropriate:
A . Add a duplicate search step to the case life cycle design. This step is integrated into the case life cycle to automatically check for duplicates at a specific point in the case processing, typically before the data is submitted for further processing or saved to the database.
B . Configure a duplicate search decision table and add it to a Decision shape. This approach uses a decision table to define the criteria for what constitutes a duplicate (e.g., matching patient name, procedure type, and date). The decision shape then uses this table to determine if the current case is a duplicate, preventing it from proceeding if it is.
How do you propagate data to a new child case in Pega Express?
In Pega Express, when creating a new child case, the 'Create Case' shape in the case designer is used to configure the propagation of data from a parent case to a child case. This shape can be configured to copy specified properties to the new child case, ensuring that necessary data is automatically carried forward. This configuration is essential for maintaining data consistency and relevance across related cases, facilitating seamless case management and data integrity.
Which requirement is satisfied by configuring a service level agreement?
Service Level Agreements (SLAs) in Pega are used to define and enforce time limits for completing work and other time-based conditions:
B . A transaction review is completed within 24 hours. This is a direct application of SLAs, where a specific time frame (24 hours) is set as a target for completing a process step, such as a transaction review. SLAs ensure that such time-bound requirements are met, facilitating prompt and efficient service delivery.
You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.
Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.
After you create the Interview child case, how to do you configure the case type to achieve the required behavior?
To manage the progression of a Visa application case type, contingent upon the resolution of an Interview child case:
B . Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status. This approach is ideal for ensuring that the main Visa case does not proceed until the Interview child case is fully resolved, aligning the case progression with the actual completion of necessary procedural steps, thus maintaining process integrity and dependency.
How do you configure the application to display a field for entering a mobile phone number only when the check box is selected?
To dynamically display a field based on the state of a checkbox in a Pega application, the correct approach is:
D . Use a when condition in the UI form to determine whether to show the mobile phone number field. This configuration involves setting a visibility condition directly on the mobile phone number field in the form, using a 'when' rule. The rule evaluates the state of the checkbox, and if selected, the field for entering a mobile phone number becomes visible. This solution leverages Pega's dynamic UI capabilities to show or hide fields based on user interactions without needing server-side interventions like data transforms or flow changes.
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