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Pegasystems PEGACPSA23V1 Exam Questions
- Topic 1: Case Management: The skills measured here include how to design a case lifecycle, and stages, set case statuses, add instructions to tasks, and add a service level agreement; how to set up urgency, goals, deadlines, and passed deadlines in addition to skills such as toute assignments to users, work groups, work queues a Configure approval processes, cascading approvals, authority matrix, and how to set up and send email correspondence.
- Topic 2: Data and Integration: The topics covered here include how to configure data types, create data objects, data relationships, and field types identify and create calculated values. More topics include validating data, creating and configuring data validation rules, manipulating application data, setting default property values, access sourced data in a case. Moreover, candidates should understand topics such as refresh strategies, populating user interface controls, and saving data to a system of record.
- Topic 3: Security: The skills measured here include how to manage user and role assignments set security policies and monitor and audit changes to data.
- Topic 4: DevOps: The topics covered here include recording a unit test, how to create and execute scenario-based test cases, and identifying best practices for configuring unit tests.
- Topic 5: User Experience: The skills evaluated here include setting up user interface elements, dashboards, and portal content, configuring form appearance, visibility settings, and controls, adding fields, grouping fields in views, displaying list data in views, and configuring repeating dynamic layouts.
- Topic 6: Application Development: The skills tested here include how to oversee application development by focusing on user stories, feedback, bugs, etc. It also covers how to utilize the Estimator tool to scope a Pega Platform project.
- Topic 7: Reporting: The skills measured here include creating business reports, pinpointing types of reports, utilizing columns and filters, and describing the benefits of using Insights. Mobility: Skills assessed include how to configure mobile app channels in addition to setting up swipe actions, theme colors, and image assets.
Free Pegasystems PEGACPSA23V1 Exam Actual Questions
Note: Premium Questions for PEGACPSA23V1 were last updated On May. 21, 2026 (see below)
Which requirement is satisfied by configuring a service level agreement?
Service Level Agreements (SLAs) in Pega are used to define and enforce time limits for completing work and other time-based conditions:
B . A transaction review is completed within 24 hours. This is a direct application of SLAs, where a specific time frame (24 hours) is set as a target for completing a process step, such as a transaction review. SLAs ensure that such time-bound requirements are met, facilitating prompt and efficient service delivery.
You are developing a Visa case type to process entry visa applications. As part of the process, applicants schedule an interview with the consulate. An Interview child case is created for the interview process.
Following the interview, the consulate reaches a decisions within 48 hours or more. For Visa case to proceed to application notification, the Interview case needs to be resolved.
After you create the Interview child case, how to do you configure the case type to achieve the required behavior?
To manage the progression of a Visa application case type, contingent upon the resolution of an Interview child case:
B . Following the Create Case step, add a Wait step that pauses the parent case until the Interview reaches the Resolved status. This approach is ideal for ensuring that the main Visa case does not proceed until the Interview child case is fully resolved, aligning the case progression with the actual completion of necessary procedural steps, thus maintaining process integrity and dependency.
How do you configure the application to display a field for entering a mobile phone number only when the check box is selected?
To dynamically display a field based on the state of a checkbox in a Pega application, the correct approach is:
D . Use a when condition in the UI form to determine whether to show the mobile phone number field. This configuration involves setting a visibility condition directly on the mobile phone number field in the form, using a 'when' rule. The rule evaluates the state of the checkbox, and if selected, the field for entering a mobile phone number becomes visible. This solution leverages Pega's dynamic UI capabilities to show or hide fields based on user interactions without needing server-side interventions like data transforms or flow changes.
Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address:
A future enhancement request to group a set of existing steps into a multistep form
A drop-down list that is missing one of the required options --- This work item is in progress because the missing option prevents work from being done
How do you populate the backlog directly from the spreadsheet?
When transitioning from planning to development, populating the backlog with work items that clearly articulate business requirements and enhancement requests is key. User stories are well-suited for capturing these needs in an Agile development environment.
C . Create stories: User stories are a fundamental element in Agile methodologies, used to describe features, functionalities, or enhancements from the perspective of the end user. They are concise yet comprehensive, detailing what needs to be done and why. For the scenarios mentioned --- grouping steps into a multistep form as a future enhancement, and addressing a missing option in a dropdown list --- creating user stories allows these requirements to be clearly defined and prioritized in the backlog.
Importing stories (A) might be a method to bulk add pre-defined stories from external sources but does not pertain to the action of creating new stories based on the spreadsheet contents. Creating bugs (B) is more appropriate for issues or errors that need to be fixed, not for new development work or enhancements. Creating feedback (D) could capture suggestions or comments but lacks the structured format of user stories for development purposes.
An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares travel with a service animal.
Which case life cycle configuration meets this requirement?
For accommodating passengers traveling with service animals, efficiently capturing necessary information (type of animal, size, and medical information) is critical. This requirement is conditional, triggered only when a passenger declares travel with a service animal.
A . Add a process to the case life cycle for service animal accommodation and apply a condition: This option allows for the integration of a dedicated process within the overall case life cycle specifically for gathering service animal information. The process is conditionally executed, based on whether the passenger has declared the need for service animal accommodation. This ensures that the additional information is requested only when relevant, keeping the case life cycle streamlined and focused.
Applying an optional action (B) offers flexibility but might not guarantee the collection of this information as part of the standard workflow. Configuring a separate stage (C) could unnecessarily segment the case life cycle, especially if service animal accommodation is a conditional step rather than a distinct phase. Creating a child case (D) for service animal accommodation could complicate case management, especially for a requirement that is inherently part of the main travel arrangement process rather than a standalone case.
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