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Pegasystems PEGACPSA23V1 Exam Questions
- Topic 1: Case Management: The skills measured here include how to design a case lifecycle, and stages, set case statuses, add instructions to tasks, and add a service level agreement; how to set up urgency, goals, deadlines, and passed deadlines in addition to skills such as toute assignments to users, work groups, work queues a Configure approval processes, cascading approvals, authority matrix, and how to set up and send email correspondence.
- Topic 2: Data and Integration: The topics covered here include how to configure data types, create data objects, data relationships, and field types identify and create calculated values. More topics include validating data, creating and configuring data validation rules, manipulating application data, setting default property values, access sourced data in a case. Moreover, candidates should understand topics such as refresh strategies, populating user interface controls, and saving data to a system of record.
- Topic 3: Security: The skills measured here include how to manage user and role assignments set security policies and monitor and audit changes to data.
- Topic 4: DevOps: The topics covered here include recording a unit test, how to create and execute scenario-based test cases, and identifying best practices for configuring unit tests.
- Topic 5: User Experience: The skills evaluated here include setting up user interface elements, dashboards, and portal content, configuring form appearance, visibility settings, and controls, adding fields, grouping fields in views, displaying list data in views, and configuring repeating dynamic layouts.
- Topic 6: Application Development: The skills tested here include how to oversee application development by focusing on user stories, feedback, bugs, etc. It also covers how to utilize the Estimator tool to scope a Pega Platform project.
- Topic 7: Reporting: The skills measured here include creating business reports, pinpointing types of reports, utilizing columns and filters, and describing the benefits of using Insights. Mobility: Skills assessed include how to configure mobile app channels in addition to setting up swipe actions, theme colors, and image assets.
Free Pegasystems PEGACPSA23V1 Exam Actual Questions
Note: Premium Questions for PEGACPSA23V1 were last updated On Feb. 24, 2026 (see below)
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
Configuring correspondence in Pega is required when automated communication with parties involved in a case is needed:
A . Fax a new insurance claim to the auto repair shop. This requirement necessitates the configuration of correspondence to automatically handle the sending of insurance claim details via fax, streamlining communication and ensuring timely sharing of necessary documents.
B . Text the customer with status changes in an insurance claim. Sending automated texts to customers about status updates in their insurance claim process is another example where correspondence configuration is essential, enhancing customer service through timely updates.
An order form provides four options from which customers select one option. According to best practice, which of the following two UI control types can be used to minimize clutter on the order form? (Choose Two)
To minimize clutter on an order form where customers select one option out of four, using UI controls that efficiently manage screen real estate while ensuring user-friendliness is crucial.
A . Dropdown: A dropdown menu consolidates the four options into a single interactive element. When not in use, it takes up minimal space on the form, contributing to a cleaner, less cluttered appearance. It expands when interacted with, allowing the user to make a selection from the list.
C . Radio buttons: Radio buttons allow all options to be visible at once, ensuring immediate visibility of choices without additional interaction. Because selecting one option automatically deselects any other, radio buttons are ideal for single-choice scenarios. They can be designed to be compact, minimizing their impact on the form's layout.
Checkboxes (B) are typically used for selections where multiple options can be chosen simultaneously, which does not align with the requirement for a single selection. Autocomplete (D) is useful for forms with a large number of options or for facilitating quick selection from a list through typing, which might not be necessary or as efficient for a small, fixed set of four options.
An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference: whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data.
How is the Conversation preference data type sourced?
For an on-demand transportation application collecting conversation preferences from customers, the nature of the data---preferences stated during the booking process---suggests it is generated dynamically rather than stored in a pre-existing database.
B . No system of record: This option acknowledges that conversation preferences are specified by customers in real-time and are specific to each ride request, rather than being pulled from a pre-established database (local or external). The data is generated by user input within the application itself and used for analysis without necessitating a traditional system of record for storage.
A local system of record (A) refers to data stored within the application's database but is more relevant for static or semi-static data rather than dynamic preferences. An external system of record (C) is used for data that the application retrieves from outside sources, which does not
A data page holds product information and has the Reload if Older Than field set to 30 minutes. The data page is created at 7:43. The user then performs the following actions: 8:10 the user refreshes the product information 8:45 the user refreshes the product information At what time is the data page reloaded?
Given a data page set to reload if older than 30 minutes, understanding the timing for when the data page is reloaded is essential for ensuring that users have the most current information. The data page is created at 7:43. Based on the Reload if Older Than setting, it will reload if accessed after 30 minutes from its creation or the last reload.
C . 8:40: The data page would be reloaded at 8:40 because this is the next access time that falls outside the 30-minute validity period established from the data page's last known load time or creation. Although the user refreshes the product information at 8:10 and 8:45, the key moment for reload based on the given timeline and settings would be 8:40, which is 30 minutes after the 8:10 refresh, not 8:45 since that's the time of access, not reload.
The options 8:13 (A) and 8:10 (B) are too soon for a reload based on the initial creation time and do not account for the 30-minute refresh policy correctly. Option D (8:45) represents a time of user action, not the actual reload based on the described criteria.
Which two configurations do you use to validate the minimum age of a new potential customer in the Collect Account lnformation assignment step? (Choose Two)
To validate the minimum age of a potential customer in a specific assignment step within Pega:
B . Reference the Edit Validate rule on the Collect Account Information flow action. Although typically, an Edit Validate rule would be used to check formats rather than conditions like age, referencing a validation rule within the flow action is the right approach to ensure data correctness before the user progresses past this step.
F . Create a Validate rule to check the customer age. A Validate rule is suited for checking conditions such as age requirements, ensuring that only eligible individuals can proceed. It checks that the age meets a specified minimum before allowing the process to continue.
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