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Pegasystems Exam PEGACPSA23V1 Topic 4 Question 7 Discussion

Actual exam question for Pegasystems's PEGACPSA23V1 exam
Question #: 7
Topic #: 4
[All PEGACPSA23V1 Questions]

You want operators in two separate units to be able to perform work routed to either un it. Which configuration supports this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: B

To allow operators from two separate units to perform work routed to either unit:

B . On each operator's record, associate the operator with the same workgroup. Associating all operators with the same workgroup, regardless of their unit, allows them to access and perform work routed to the workgroup. This configuration ensures that work can be shared across units within the same group, facilitating collaboration and flexibility in work distribution.


by Tricia at Jul 05, 2024, 05:18 AM

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Ryan
10 months ago
Option B is a bit too limiting, in my opinion. Workgroups are great, but you need that cross-unit flexibility. I'm leaning towards D - let's get those operators moving between units!
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Keena
8 months ago
D) On each unit record, associate both operators with each unit.
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Leigha
8 months ago
C) On the work group record, associate the operators with the workgroup.
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Roxane
8 months ago
A) On each operator's record, associate the operator with both units.
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Maricela
8 months ago
D) On each unit record, associate both operators with each unit.
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Audry
8 months ago
C) On the work group record, associate the operators with the workgroup.
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Abel
8 months ago
A) On each operator's record, associate the operator with both units.
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Estrella
10 months ago
Option A? Really? Associating operators with both units individually? That's like trying to be in two places at once. This isn't a superhero exam, folks.
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Irma
10 months ago
Definitely going with option D. I mean, why wouldn't you want to have all the operators available to each unit? It's like having a buffet of talent to choose from. Yum, yum!
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Santos
10 months ago
I'm torn between options C and D. Associating the operators with the workgroup makes sense, but directly linking them to the units might be more flexible. Hmm, tough call.
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Arlene
9 months ago
Yeah, it's a tough call. Both options have their pros and cons.
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Meghann
9 months ago
I see your point, but I still think option C is better. It keeps everything organized within the workgroup.
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Maybelle
9 months ago
That's a good point. It's a tough decision between the two options.
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Telma
9 months ago
I think option D is the way to go. It allows for more flexibility in assigning work to the operators.
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Willow
9 months ago
I see your point, but I think option D might be better. Directly linking the operators to the units could provide more flexibility.
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Junita
10 months ago
I think option C is the way to go. Associating the operators with the workgroup keeps things organized.
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Olive
10 months ago
I think option D could also work well, as it ensures both operators are associated with each unit.
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Ceola
10 months ago
I disagree, I believe option A is more efficient.
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Shelton
10 months ago
Option D seems like the way to go. That way, each unit can access all the operators and the work can be routed efficiently. Seems like a no-brainer to me!
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Marti
9 months ago
Yeah, having both operators associated with each unit definitely makes the most sense for flexibility in assigning work.
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Rocco
10 months ago
I agree, option D seems like the most efficient way to route work to either unit.
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France
11 months ago
I think option C is the best choice.
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