You want operators in two separate units to be able to perform work routed to either un it. Which configuration supports this requirement?
To allow operators from two separate units to perform work routed to either unit:
B . On each operator's record, associate the operator with the same workgroup. Associating all operators with the same workgroup, regardless of their unit, allows them to access and perform work routed to the workgroup. This configuration ensures that work can be shared across units within the same group, facilitating collaboration and flexibility in work distribution.
Johnson
3 months agoStevie
3 months agoCarin
3 months agoHollis
4 months agoAdell
4 months agoJade
4 months agoJosphine
4 months agoSimona
4 months agoLewis
5 months agoMelissa
5 months agoArthur
5 months agoKimbery
5 months agoSena
5 months agoGeorgiann
5 months agoMitsue
5 months agoJanae
5 months agoRyan
2 years agoKeena
1 year agoLeigha
1 year agoRoxane
1 year agoMaricela
1 year agoAudry
1 year agoAbel
1 year agoEstrella
2 years agoIrma
2 years agoSantos
2 years agoArlene
2 years agoMeghann
2 years agoMaybelle
2 years agoTelma
2 years agoWillow
2 years agoJunita
2 years agoOlive
2 years agoCeola
2 years agoShelton
2 years agoMarti
2 years agoRocco
2 years agoFrance
2 years ago