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Pegasystems Exam PEGACPDC88V1 Topic 4 Question 17 Discussion

Actual exam question for Pegasystems's PEGACPDC88V1 exam
Question #: 17
Topic #: 4
[All PEGACPDC88V1 Questions]

U+ Bank has recently defined two contact policies:

1. Suppress a group of credit card offers for 30 days if any credit card offer is rejected three times in any channel in the past 15 days.

2. Suppress the Reward card offer, part of the credit card group, for 7 days if it is rejected twice in any channel in the last 7 days. Paul, an existing U+ Bank customer, no longer sees the Reward card offer. What is the reason that Paul cannot see the offer?

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Suggested Answer: C

The arbitration factor is a parameter that allows you to adjust the weight of each factor in the prioritization expression, based on your business strategy and preferences. The arbitration factor is multiplied by the factor value to calculate the final priority score of each offer for each customer. If you want to boost customers' needs in the prioritization formula, you can increase the arbitration factor for the propensity, which is the factor that reflects the predicted customer behavior. The higher the arbitration factor for the propensity, the more influence it has on the priority score, making the offers that match customers' needs more likely to be selected and presented to the customer. Verified Reference: [Pega Decisioning Consultant | Pega Academy]


by Belen at Apr 11, 2024, 06:03 PM

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Rosio
1 months ago
Haha, poor Paul. Rejected one too many credit card offers, now he's in the doghouse with U+ Bank!
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Nickolas
1 months ago
Hmm, tricky one. But I'd say C is the right answer. Those bank policies can be a bit complex, but they've laid it out clearly here.
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Audria
27 days ago
I think it's C too. Paul must have rejected other credit card offers multiple times in different channels.
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Alonso
1 months ago
Definitely C. U+ Bank's policies are quite specific, and based on the information provided, that seems to be the correct reason why Paul can't see the Reward card offer anymore.
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Edwin
1 months ago
Aha, got it! It's C. Paul must have rejected other credit card offers two times on the web and once in the contact center, which triggered the suppression policy.
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Whitley
2 months ago
Hmm, I think it's C. U+ Bank's policy seems to suppress the Reward card offer if it's rejected twice in the last 7 days, and it also suppresses all credit card offers if any are rejected three times in the past 15 days.
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Vallie
16 days ago
C) Paul rejected other credit card offers twice on the web channel and once in contact center.
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Mica
26 days ago
A) Paul rejected the Reward card offer once in contact center.
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Bette
2 months ago
Actually, I think the reason is because Paul rejected other credit card offers twice on the web channel and once in the contact center.
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Arlette
2 months ago
I disagree, I believe it's because Paul rejected the Reward card offer once on the web channel.
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Paris
2 months ago
I think the reason Paul cannot see the Reward card offer is because he rejected it once in the contact center.
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