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Pegasystems PEGACPDC25V1 Exam - Topic 3 Question 2 Discussion

Actual exam question for Pegasystems's PEGACPDC25V1 exam
Question #: 2
Topic #: 3
[All PEGACPDC25V1 Questions]

U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.

What do you need to define to implement the business requirement?

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Suggested Answer: C

A suppression policy allows you to define conditions that prevent customers from receiving an action or a group of actions. You can use a suppression policy to implement the requirement that customers do not see home loan offers on their account page if they have already received three home loan offers in the last two weeks. You can configure the suppression policy to suppress the home loan group based on the number of times the customer received any action from that group in the past 14 days. Applicability rules are used to determine whether an action is relevant for a customer based on their profile or context, not based on the number of times they received an action. Customer contact limits are used to limit the number of times a customer can be contacted per channel per time period, not based on the number of times they received an action. Volume constraints are used to limit the number of times an action is presented to customers across one or more channels, not based on the number of times they received an action. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Suppression policies


Contribute your Thoughts:

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Elizabeth
5 days ago
C) Suppression policy, for sure. Gotta keep those loan sharks at bay, am I right?
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William
10 days ago
C) Suppression policy is the way to go. Wouldn't want to bombard customers with too many loan offers, that's just annoying.
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Donette
15 days ago
B) Customer contact limits could work too, but C) Suppression policy sounds more on point.
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Fallon
20 days ago
Volume constraints might apply here too, but I lean towards suppression policy since it directly addresses the issue of limiting offers shown.
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Velda
25 days ago
I remember a practice question about managing offer visibility, and I think it was about applicability rules. But this feels a bit different.
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Annamaria
1 month ago
I'm not entirely sure, but could it be customer contact limits? That seems related to how often we reach out to them.
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Laila
1 month ago
I think the volume constraints could also be relevant here, but the question is specifically asking what we need to define, so I'll go with the suppression policy as the best answer.
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Denae
1 month ago
This seems straightforward. The key is defining the suppression policy to hide the offers once the customer has reached the 3 offer limit in 2 weeks. I'll make sure I clearly explain how I arrived at that answer.
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Arlyne
2 months ago
Okay, I've got it. We need to define the business rules around when to show or not show the home loan offers. That means we need to set up the applicability rules and the suppression policy based on the customer's recent offer history.
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Raul
2 months ago
Hmm, I'm a bit confused. Is it also about defining the customer contact limits? Or is that a separate requirement? I'll need to re-read the question carefully.
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Jesusita
2 months ago
I think the answer is C) Suppression policy. We need to define a policy to suppress or hide the home loan offers from customers who have already received 3 offers in the last 2 weeks.
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Rocco
2 months ago
I agree, C) Suppression policy is the way to go. Gotta keep those pesky loan offers at bay!
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Brent
2 months ago
I think we need to define a suppression policy since it involves not showing offers to customers who already received them.
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Angella
2 months ago
Definitely C) Suppression policy. Seems like the most logical choice to implement the requirement.
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