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What is an example of a requirement for the service management objectives?
Suggested Answer: A
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31 comments · newest first
MO
Mollie
10 months ago
I thought they needed to adapt with services.
MA
Malinda
10 months ago
Wait, are we sure they should never change?
WE
Wenona
10 months ago
Totally agree, that's a must!
PA
Paul
10 months ago
Sharing with customers is key too!
KA
Kara
11 months ago
They should be consistent with the service management policy.
DI
Dick
11 months ago
I’m confused about B; it seems odd to leave objectives unchanged, but I can't remember the details from the study materials.
PA
Paulina
11 months ago
I’m leaning towards option C, but I vaguely recall something about objectives needing to be easy to realize as well.
DI
Dierdre
11 months ago
I remember a practice question that mentioned sharing objectives with customers, but I feel like that might not be the main requirement.
SA
Salome
12 months ago
I think the objectives should be consistent with the service management policy, but I'm not entirely sure if that's the right answer.
TA
Tanesha
12 months ago
I'm a bit confused by this question. The options don't seem super clear to me. I'll make my best guess, but I might have to come back to this one.
GE
Gerri
12 months ago
Okay, let me see. The options are talking about requirements for the service management objectives, so I need to think about what those objectives typically entail. I'm leaning towards C, but I'll double-check my understanding.
DE
Denae
1 year ago
Hmm, I'm not totally sure about this one. I'll have to think it through carefully and review my notes on service management objectives.
RO
Ronald
1 year ago
This question seems straightforward, I think the answer is C - they should be consistent with the service management policy.
LE
Leontine
1 year ago
Option E: They should be written in invisible ink, just to keep everyone on their toes. Keeps the IT team on their A-game, am I right?
TA
Tamekia
1 year ago
B? Really? Leave the objectives unchanged even if the services change? That's like trying to build a house with a flat tire. Good luck with that one!
YO
Yoko
1 year ago
I'm torn between A and C. Sharing the objectives with customers is important, but they also need to be consistent with the bigger picture. Maybe a little bit of both would be the sweet spot.
LA
Lavonda
1 year ago
D) They should be easy to realize
WI
William
1 year ago
I agree, it's important to involve customers but also align with the overall policy.
CH
Christene
1 year ago
C) They should be consistent with the service management policy
CA
Carey
1 year ago
A) They should be shared with the customers
KE
Kerry
1 year ago
I'm going with D. While the objectives shouldn't be too easy, they should be realistic and achievable. Aiming for the stars is great, but you need to land somewhere, you know?
CA
Carma
1 year ago
I agree, it's important for the objectives to align with the overall policy.
JO
Joaquin
1 year ago
C) They should be consistent with the service management policy
JO
Josue
1 year ago
A) They should be shared with the customers
GA
Gabriele
1 year ago
Option C seems spot on. The service management objectives should align with the overarching service management policy. Anything else would be like trying to fit a square peg in a round hole.
LI
Lisbeth
1 year ago
Absolutely, aligning the objectives with the policy is crucial for success.
JE
Jeffrey
1 year ago
C) They should be consistent with the service management policy
CA
Carissa
1 year ago
A) They should be consistent with the service management policy
ED
Edgar
2 years ago
But shouldn't the requirement also be consistent with the service management policy?
GE
Geraldo
2 years ago
I agree with Jerilyn, it's important for transparency.
JE
Jerilyn
2 years ago
I think the requirement should be shared with the customers.