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Palo Alto Networks XSOAR-Engineer Exam - Topic 3 Question 2 Discussion

Actual exam question for Palo Alto Networks's XSOAR-Engineer exam
Question #: 2
Topic #: 3
[All XSOAR-Engineer Questions]

An engineer would like to change an incident's SLA according to the severity field changes. How can the engineer achieve this task?

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Suggested Answer: A

by Von at Dec 23, 2025, 06:08 PM

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Roxanne
5 days ago
Haha, option D is like the IT version of doing your taxes by hand. No thanks!
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Adell
11 days ago
D is the easiest option, but definitely not the best. Who wants to do manual work every time?
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Eve
16 days ago
C is the most efficient solution. Automating the process with a scheduled job is the way to go.
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Isadora
21 days ago
I definitely remember discussing field triggers, so A seems like a strong option, but I wonder if there are any exceptions we need to consider.
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Theron
26 days ago
I feel like D is too manual for this scenario, but I can't recall if B is really relevant here.
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Barrie
1 month ago
I remember a practice question where we had to automate SLA changes, and I think it was about creating a job that queries for changes. So maybe C?
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Sol
1 month ago
I think it might be A, using a field trigger script, but I'm not entirely sure how that works in this context.
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Lenna
1 month ago
I'm feeling pretty confident about this one. A field display script seems like it could work, but I think a job that automatically updates the SLA based on severity changes would be the most robust and reliable solution. I'm going to go with option C.
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Emilio
2 months ago
Option D is definitely not the way to go - manually changing the SLA every time would be way too much work. I'm leaning towards either A or C, but I'll need to review the details of each approach to decide.
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Glenna
2 months ago
Hmm, I'm a little unsure about this one. I was thinking maybe a field trigger script could work, but I'm not 100% sure if that would be the best solution. I'll have to think it through a bit more.
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Josphine
2 months ago
I think option C is the way to go here. Creating a job to query for severity changes and update the SLA automatically seems like the most efficient approach.
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Gracie
2 months ago
Option A is the way to go. Field triggers are perfect for this use case.
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Eveline
2 months ago
I agree with A. It automates the process effectively.
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Helene
2 months ago
I think A is the best option. Field trigger scripts are powerful.
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