Okta Certified Professional Exam - Topic 5 Question 100 Discussion

Actual exam question for Okta's Okta Certified Professional exam

Question #: 100
Topic #: 5

[All Okta Certified Professional Questions]

Is this where an Okta Administrator should submit a case?

Solution: https://help.okta.com

AYes

BNo

Show Suggested Answer

Suggested Answer: B

Okta Help Center To access theOkta Help Center, simply log into your Okta Admin Console and click the 'Help & Support' link located in the upper-right corner of the page. The Help Center acts as a one-stop-shop where you can:

Search knowledge articles

Ask questionsin the community

Submit a case to Support by clicking the 'Open a Case' button

Join groups (Okta recommends that admins join the 'Admin Pro Tips' group where we post regular content such as onboarding materials, new feature videos, webinars, and more)

https://support.okta.com/help/s/article/Getting-Started-as-a-New-Okta-Administrator?language=en_US

by Roosevelt at Nov 20, 2025, 01:36 PM

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Sheridan

2 months ago

I agree with Leota. It's the right place.

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Katie

2 months ago

I feel confused. Need clarity.

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Vanesa

2 months ago

But it feels like a general resource.

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Wilda

2 months ago

Why no? It's the help site.

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Helga

2 months ago

Definitely no.

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Leota

2 months ago

I think it's a yes.

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Edelmira

3 months ago

I don't know, seems too easy.

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Bulah

3 months ago

Definitely, I've submitted cases there before!

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Ocie

3 months ago

Wait, are you sure?

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Victor

4 months ago

I thought it was a different site?

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Brice

4 months ago

Yes, that's the right place!

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Shawna

4 months ago

The Okta Help website is the correct place to submit a case. It's like the Bat-Signal for Okta Admins.

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Omer

4 months ago

Okta Help website? That's where I go to find cat videos, not to submit cases!

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Douglass

4 months ago

No, the Okta Administrator should not submit a case here. They need to go to the Okta Help website.

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Hector

4 months ago

Yes, the Okta Administrator should submit a case through the Okta Help website.

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Mireya

5 months ago

I feel like I saw something similar in our study materials, and it pointed to using this link for case submissions.

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Bettina

5 months ago

I remember practicing a question about support cases, and I think the answer was "Yes" because this is the official help site.

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Sabra

5 months ago

I feel confident that the Okta help site is the right place to submit a case, but I'll quickly scan through it just to be certain.

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Marjory

5 months ago

Okay, the question is asking if the Okta help site is where an admin should submit a case. I'll review the information there to make sure.

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Buck

5 months ago

The Okta help site seems like the logical place to submit a case, but I want to double-check that before answering.

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Dean

5 months ago

I think an Okta Administrator should submit a case here, but I'm not entirely sure if this is the right link.

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Verona

6 months ago

I'm a bit confused; I thought we were supposed to use a different portal for case submissions.

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Dwight

6 months ago

I'm not totally sure about this one. I'll need to review the Okta admin documentation to determine the proper process for submitting cases.

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Flo

7 months ago

Hmm, I think this is a straightforward question. I'll check the Okta help site to see if that's the right place to submit a case.

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Felix

1 month ago

I’ll look into it, thanks for the tips!

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Gwen

1 month ago

I’d say no, there might be a different process.

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Melda

6 months ago

I think it’s the right place.

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Matthew

6 months ago

I believe it's a yes.

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Noe

6 months ago

Definitely check the help site first.

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