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NetApp NS0-593 Exam - Topic 3 Question 71 Discussion

Your customer is running a NetApp AFF A800 system with NetApp ONTAP 9.8 software and states that their NS224 shelf is not showing with the correct shelf ID. You analyze the data and the shelf shows an identification of ''1.SHFHUXXXXXXXXXX."What is the cause of the reported Issue?
D) The shelf was cabled Incorrectly.
A) The shelf has been power cycled.
B) A new shelf was added to the controller.
C) The shelf had a disk replaced too quickly.

NetApp NS0-593 Exam - Topic 3 Question 71 Discussion

Actual exam question for NetApp's NS0-593 exam
Question #: 71
Topic #: 3
[All NS0-593 Questions]

Your customer is running a NetApp AFF A800 system with NetApp ONTAP 9.8 software and states that their NS224 shelf is not showing with the correct shelf ID. You analyze the data and the shelf shows an identification of ''1.SHFHUXXXXXXXXXX."

What is the cause of the reported Issue?

Show Suggested Answer Hide Answer
Suggested Answer: D

According to the NetApp Knowledge Base, adding a second NS224 shelf to an existing stack can cause the first shelf ID to change to the serial number if the cables are not connected properly1.This can also result in a Medium Impact error message: Shelves with both connections via the same SAS path detected2. This situation is not normal for a NetApp AFF A800 system and can affect performance and availability.The cables should be reconnected according to the SAS cabling rules and concepts for shelves with IOM12/IOM12B modules3and the controller-to-stack cabling worksheet template for quad-pathed connectivity4.Reference=Shelves with both connections via the same SAS path detected,Adding a second NS224 shelf, changes first shelf ID to the serial number,SAS cabling rules and concepts - shelves with IOM12/IOM12B modules,Controller-to-stack cabling worksheet template for quad-pathed connectivity.


by Lonny at Jul 05, 2025, 01:12 PM

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Mona
7 months ago
I agree with DataDude, cabling seems off here.
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Shawana
7 months ago
Definitely could be a power cycle issue.
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Zona
7 months ago
I think it’s more likely due to incorrect cabling.
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Youlanda
7 months ago
Wait, can a disk replacement really mess up the shelf ID?
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Merissa
7 months ago
Sounds like a new shelf was added.
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Taryn
8 months ago
I feel like incorrect cabling could definitely lead to identification issues, but I need to double-check that.
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Celestina
8 months ago
I practiced a question about disk replacements affecting shelf IDs, so maybe that's relevant here?
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Troy
8 months ago
I think adding a new shelf could cause ID mismatches, but I can't recall if it applies to this specific scenario.
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Leonida
8 months ago
I remember something about shelf IDs being affected by power cycling, but I'm not sure if that's the main issue here.
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Tom
8 months ago
I've got a good feeling about this one. The shelf ID format is the giveaway - it looks like a hardware issue, so I'm going to go with D. The shelf was cabled incorrectly.
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Francoise
9 months ago
I'm a bit confused by this one. The information provided doesn't seem to match the answer choices very well. I'll have to re-read the question and try to connect the dots.
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Gilberto
9 months ago
Okay, let's see. The shelf ID is the key here. I'm guessing it's either a cabling issue or something to do with the shelf itself. I'll try to eliminate the other options first.
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Tabetha
9 months ago
Hmm, I'm not sure about this one. The options don't seem to directly match the problem description. I'll have to think it through carefully.
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James
9 months ago
This one seems tricky, but I think I can figure it out. The shelf ID is in an unusual format, so that's a clue that something's not right.
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Hailey
11 months ago
This question is a real head-scratcher. Maybe the shelf just felt like being a little rebellious and decided to give itself a new ID. Shelf shenanigans, am I right?
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Laurel
10 months ago
B) A new shelf was added to the controller.
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Fernanda
10 months ago
A) The shelf has been power cycled.
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Ryan
11 months ago
D, definitely D. The shelf was cabled incorrectly. That's the only thing that makes sense with that funky identification string.
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Dorthy
11 months ago
C) The shelf had a disk replaced too quickly.
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Fallon
11 months ago
B) A new shelf was added to the controller.
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Salome
11 months ago
A) The shelf has been power cycled.
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Kimbery
11 months ago
I think a new shelf being added to the controller could also be a possible cause.
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Nettie
12 months ago
I believe the shelf may have been power cycled, causing the incorrect shelf ID.
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Barney
12 months ago
I'm going with B. A new shelf was added to the controller. The weird ID code might be a result of that recent change.
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Jillian
11 months ago
User2: I disagree, I believe a new shelf was added to the controller.
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Ressie
11 months ago
User1: I think the shelf was cabled incorrectly.
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Staci
12 months ago
Hmm, I think the answer is D. The shelf was cabled incorrectly. The identification code suggests there might be an issue with the shelf's cabling or connectivity.
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Mari
11 months ago
User 2: Yeah, that seems like the most likely cause of the issue.
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Jin
11 months ago
User 1: I agree, the shelf was probably cabled incorrectly.
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Lyla
1 year ago
I agree with Regenia, incorrect cabling can definitely cause this issue.
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Regenia
1 year ago
I think the cause could be that the shelf was cabled incorrectly.
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