NAHQ Exam CPHQ Topic 3 Question 57 Discussion

Actual exam question for NAHQ's CPHQ exam

Question #: 57
Topic #: 3

[All CPHQ Questions]

Recognition of the formal and informal structure of an organization is necessary when implementing a quality improvement program because

Ateams need to be self-directing.

Binformal leaders can be influential.

Cquality improvement programs must consult all levels before recommending policies.

Dorganizational structure should have low variability.

Show Suggested Answer

Suggested Answer: A

by Kayleigh at Jun 02, 2024, 04:26 PM

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Tennie

6 hours ago

The correct answer is B. Informal leaders can be influential in implementing a quality improvement program. Formal structures are great, but you can't ignore the power of informal networks.

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Isabella

1 days ago

I think recognition of formal and informal structure is important because teams need to be self-directing.

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