Microsoft Exam PL-900 Topic 13 Question 87 Discussion

Actual exam question for Microsoft's PL-900 exam

Question #: 87
Topic #: 13

A company plans to Implement customer engagement apps in Dynamics 565 Customer Service.

The company plans to deploy a portal that connects to Customer Service. Customers must be able to log in and access details about open cases.

You need to Identify the Microsoft Power Platform capability that provides the required functionality.

Which solution should you use?

ACanvas app

BModel-driven app

CPower Pages site

Show Suggested Answer

Suggested Answer: B

by Kristofer at Mar 10, 2024, 04:18 AM

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Kristeen

11 days ago

True, a model-driven app is another possibility. But I think Power Pages is a better fit since it's designed specifically for building customer-facing portals and websites.

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Basilia

12 days ago

I'm not so sure. What about a model-driven app? Couldn't that also provide the required functionality to connect to Dynamics 365 and give customers access to their case details?

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Chaya

13 days ago

I agree, Power Pages seems like the right choice. It's a low-code way to build customer-facing websites and portals that can integrate with Dynamics 365.

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Hmm, this is an interesting question. I think the correct answer here is Power Pages site. This provides the functionality to build a portal that connects to Dynamics 365 Customer Service, allowing customers to log in and access their open cases.

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Microsoft Exam PL-900 Topic 13 Question 87 Discussion

Contribute your Thoughts:

Kristeen

Basilia

Chaya

Reuben