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Microsoft Exam MB-910 Topic 1 Question 50 Discussion

Actual exam question for Microsoft's MB-910 exam
Question #: 50
Topic #: 1
[All MB-910 Questions]

An online retail company uses Dynamics 365 Customer Insights - Journeys.

Customers abandon cans with items after shopping on the company s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.

You need to select a feature to send the mail.

Which feature should you use?

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Suggested Answer: A

by Antonio at Jul 12, 2024, 12:29 AM

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Leonida
10 months ago
Hmm, this is a tough one. I bet the marketing manager is wishing they had a crystal ball to see the future and know the right answer.
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Norah
9 months ago
C) Email campaign
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Fannie
9 months ago
B) Customer interactions timeline
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Laquanda
10 months ago
A) Power Automate desktop flow
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Emerson
10 months ago
Ah, the old 'which feature should I use' question. I'm just gonna go with A) Power Automate desktop flow and automate the whole thing, like a boss!
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Adria
9 months ago
That could work too, but I still think A) Power Automate desktop flow is the most efficient option.
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Tequila
9 months ago
But what about using D) Segment-based journey to target specific groups of customers?
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Tricia
9 months ago
I agree, automating the process would save a lot of time.
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Bernardo
10 months ago
I think A) Power Automate desktop flow is the way to go.
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Shannon
10 months ago
I prefer Segment-based journey as it allows for more targeted communication with customers.
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Queenie
10 months ago
I'm going to have to go with B) Customer interactions timeline. Seems like a good way to track and analyze the customer's behavior before sending that email.
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Regenia
11 months ago
I think Trigger-based journey could also work well in this scenario.
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Omer
11 months ago
Hold on, I think D) Segment-based journey is the way to go. That way you can target the specific group of customers who abandoned their carts.
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Cherelle
9 months ago
Great idea! Let's use the Segment-based journey feature to send the email to those customers.
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Rutha
9 months ago
Yes, that sounds like the best option to reach out to those customers who abandoned their carts.
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Louvenia
9 months ago
I agree, D) Segment-based journey would allow us to target those specific customers.
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Jacinta
10 months ago
Let's go with D) Segment-based journey to target those customers who abandoned their carts.
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Margarita
10 months ago
I think E) Trigger-based journey could also work well in this situation, as it can automatically send the email when a customer abandons their cart.
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Omer
10 months ago
I agree, D) Segment-based journey would allow us to target those specific customers effectively.
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Vallie
11 months ago
I agree with Flo, Email campaign would be the best feature for this.
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Bo
11 months ago
I'm leaning towards E) Trigger-based journey. Seems like the best way to automate the process and send the email when a customer abandons their cart.
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Veronika
11 months ago
The answer is clearly C) Email campaign. That's the feature designed for this exact scenario, right?
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Terrilyn
10 months ago
I agree, using the Email campaign feature will help the marketing manager reach out to those customers effectively.
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Carmen
10 months ago
Yes, you are correct. The Email campaign feature is the best option for sending emails to customers who abandoned their carts.
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Flo
11 months ago
I think we should use Email campaign to send the mail.
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