Free Preparation Discussions
MENU
Microsoft MB-910 Exam Questions
- Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Certifications
- Microsoft Dynamics 365 Certifications
- Topic 1: Describe project planning and resource management capabilities/ describe resource skills and proficiency models
- Topic 2: Describe the capabilities of Dynamics 365 Customer Voice/ Describe how to target customers by using segments and subscription lists
- Topic 3: Describe leads and the process for qualifying leads/ Describe processes and tools used for forecasting sales
- Topic 4: Describe Omnichannel for Customer Service/ Identify Dynamics 365 Marketing capabilities
- Topic 5: Identify common customer engagement features/ Describe the capabilities of LinkedIn Campaign Manager
- Topic 6: Describe resource management capabilities including skills, and proficiency models/ Describe options for managing documents by using SharePoint Online
- Topic 7: Describe inventory and asset management capabilities/ Describe event management features and capabilities
- Topic 8: Describe Dynamics 365 Customer Service components/ Describe the Dynamics 365 Sales lifecycle
- Topic 9: Describe cases, queues, and entitlements/ Describe capabilities for the Inspections feature
- Topic 10: Describe the capabilities of Dynamics 365 Customer Insights including audience insights/ Describe capabilities of Dynamics 365 Sales Insights
- Topic 11: Describe the lead generation and qualification process including lead scoring/ Describe the lifecycle of a work order including work order creation
- Topic 12: Describe customer asset management and preventive maintenance processes/ Describe the process for converting leads into projects
Free Microsoft MB-910 Exam Actual Questions
Note: Premium Questions for MB-910 were last updated On Jul. 20, 2024 (see below)
A new salesperson has user access in Microsoft 365 and salesperson privileges in Dynamics 365 Sales.
The salesperson cannot recall the Dynamics 365 Sales app URL.
You need to provide a location where the user can access the app.
Which URL should you provide?
An online retail company uses Dynamics 365 Customer Insights - Journeys.
Customers abandon cans with items after shopping on the company s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.
You need to select a feature to send the mail.
Which feature should you use?
A new salesperson has user access in Microsoft 365 and salesperson privileges in Dynamics 365 Sales.
The salesperson cannot recall the Dynamics 365 Sales app URL.
You need to provide a location where the user can access the app.
Which URL should you provide?
An online retail company uses Dynamics 365 Customer Insights - Journeys.
Customers abandon cans with items after shopping on the company s website. The marketing manager must send an email to these customers to ask if they want to complete the purchase.
You need to select a feature to send the mail.
Which feature should you use?
A company uses lead scoring models with Dynamics 365 Customer Insights - Journeys.
You need to identify actions that affect lead scores.
Which two actions should you identify? Each correct answer is a complete solution.
NOTE: Each correct selection is worth one point.
- Select Question Types you want
- Set your Desired Pass Percentage
- Allocate Time (Hours : Minutes)
- Create Multiple Practice tests with Limited Questions
- Customer Support
Anglea
23 days agoJolanda
24 days agoEden
2 months ago