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Microsoft MB-800 Exam - Topic 3 Question 93 Discussion

Two cash receipts were applied to a posted sales transaction. The first receipt was applied in error.You need to remove the first cash receipt from the posted sales transaction.Which set of steps should you perform?
A) 1. Navigate to Unapply Entries from the relevant customer ledger entry. 2. Unapply the second payment. 3. Unapply the first payment. 4. Apply the second payment to the customer ledger entry.
B) 1. Navigate to Reverse Transaction from the relevant detailed customer ledger entry. 2. Reverse the second payment. 3. Reverse the first payment. 4. Apply the second payment to the customer ledger entry.
C) 1. Navigate to Reverse Transaction from the relevant customer ledger entry. 2. Reverse the second payment. 3. Reverse the first payment. 4. Apply the second payment to the customer ledger entry.
D) 1. Post a reversing Cash Receipt and select the customer and relevant payment entry. 2. Navigate to Unapply Entries from the relevant customer ledger entry. 3. Unapply the payment.

Microsoft MB-800 Exam - Topic 3 Question 93 Discussion

Actual exam question for Microsoft's MB-800 exam
Question #: 93
Topic #: 3
[All MB-800 Questions]

Two cash receipts were applied to a posted sales transaction. The first receipt was applied in error.

You need to remove the first cash receipt from the posted sales transaction.

Which set of steps should you perform?

Show Suggested Answer Hide Answer
Suggested Answer: A

https://docs.microsoft.com/en-us/learn/modules/enter-payments-dynamics-365-business-central/3-unapply

by Laura at Jun 14, 2025, 04:06 AM

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Lashon
7 months ago
Wait, can you really just unapply like that? Sounds risky!
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Ligia
7 months ago
C looks identical to B, what's up with that?
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Chanel
7 months ago
I think B is more straightforward.
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Maybelle
8 months ago
D is too complicated for this situation, stick with A!
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Nieves
8 months ago
Option A seems like the right approach.
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Nickole
8 months ago
I'm confused about whether we should be reversing payments or just unapplying them. I need to double-check my notes on this.
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Carlota
8 months ago
I feel like option A makes the most sense since it talks about unapplying entries directly.
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Cortney
8 months ago
I remember practicing a similar question where we had to reverse transactions, but I can't recall if that's the right approach here.
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Shawn
9 months ago
I think we need to unapply the first payment first, but I'm not sure if we should start with the second one instead.
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Thaddeus
9 months ago
Hmm, this is a tricky one. I'm leaning towards option D, since it seems to involve the fewest steps. Posting a reversing cash receipt and then unapplying the payment seems like the most straightforward approach.
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Sharen
9 months ago
I'm feeling pretty confident about this one. The steps in option A seem the most logical to me, so I'll probably go with that. Unapplying the payments and then reapplying the second one should do the trick.
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Julie
9 months ago
Okay, I think I've got this. Option B looks like the way to go - reversing the payments and then reapplying the second one is the clearest path to fix this issue.
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Karl
9 months ago
Hmm, I'm a bit unsure about this one. The steps in the options seem similar, but I want to make sure I get it right. Maybe I'll re-read the question a few times to make sure I understand exactly what I need to do.
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Pearly
10 months ago
This looks like a pretty straightforward question. I think I'd go with option C - it seems to cover all the necessary steps to reverse the first payment and reapply the second one.
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Tracie
1 year ago
I don't know about you guys, but I'm just glad I'm not the one who made the original mistake. Talk about a headache!
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Hermila
11 months ago
C) 1. Navigate to Reverse Transaction from the relevant customer ledger entry. 2. Reverse the second payment. 3. Reverse the first payment. 4. Apply the second payment to the customer ledger entry.
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Blair
11 months ago
A) 1. Navigate to Unapply Entries from the relevant customer ledger entry. 2. Unapply the second payment. 3. Unapply the first payment. 4. Apply the second payment to the customer ledger entry.
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Katlyn
1 year ago
Option B is just asking for trouble. Reversing the second payment first? What is this, a magic trick?
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France
1 year ago
Option A seems a bit convoluted. Why unapply the second payment before the first? Option C makes more sense.
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Salome
11 months ago
Yeah, that's a simpler approach. Option C is definitely the way to go in this situation.
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Ula
12 months ago
I agree, Option C makes more sense. Just reverse the first payment and then apply the second one.
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Nan
1 year ago
Option A seems a bit convoluted. Why unapply the second payment before the first?
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Moira
1 year ago
But option D doesn't mention reversing the payments first, so I still think option A is the best.
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Carolynn
1 year ago
I disagree, I believe option D is the right choice.
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Cordie
1 year ago
I think Option D is the way to go. Posting a reversing Cash Receipt is the most straightforward approach.
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Lavonne
1 year ago
I think so too. Posting a reversing Cash Receipt and then unapplying the payment makes sense.
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Karrie
1 year ago
I agree, Option D seems like the best choice. It's the most straightforward method.
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Moira
1 year ago
I think the correct steps are in option A.
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Leonor
1 year ago
Option C looks good to me. Reversing the transactions in the right order seems like the way to go.
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Shanda
1 year ago
Yes, reversing the first and second payments before applying the second payment makes sense. Option C is the way to go.
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Galen
1 year ago
I think option C is the best choice as well. It seems like the most logical steps to take.
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Eleonore
1 year ago
I agree, reversing the transactions in the correct order is important.
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