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Microsoft MB-335 Exam - Topic 1 Question 48 Discussion

A manufacturing company is implementing the service management features for Dynamics 365 Supply Chain Management. The company has two legal entities: one for manufacturing and one for servicing and repairs.The company manufactures a group of inventoried items for serialized devices at a single manufacturing location.The items are used to service devices at a single servicing location.The company has customers who must make an appointment at the servicing location at least once a year to have their devices inspected and serviced.You need to configure a service object for this scenario.What should you configure as a service object?
B) services to perform annually
A) device
C) servicing and repairs legal entity
D) manufacturing legal entity

Microsoft MB-335 Exam - Topic 1 Question 48 Discussion

Actual exam question for Microsoft's MB-335 exam
Question #: 48
Topic #: 1
[All MB-335 Questions]

A manufacturing company is implementing the service management features for Dynamics 365 Supply Chain Management. The company has two legal entities: one for manufacturing and one for servicing and repairs.

The company manufactures a group of inventoried items for serialized devices at a single manufacturing location.

The items are used to service devices at a single servicing location.

The company has customers who must make an appointment at the servicing location at least once a year to have their devices inspected and serviced.

You need to configure a service object for this scenario.

What should you configure as a service object?

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Suggested Answer: B

by Billye at Jul 29, 2025, 12:50 PM

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Vallie
6 months ago
Not so sure, what about the services to perform annually?
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Kina
6 months ago
Totally agree, the device is what needs servicing!
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Heike
6 months ago
Wait, are we really just focusing on the device? Seems too simple!
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Nickolas
6 months ago
Definitely not the manufacturing legal entity, that’s irrelevant here.
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Lisbeth
6 months ago
I think the service object should be the device.
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Dominic
7 months ago
I practiced a similar question where we had to identify service objects, and I think the device makes the most sense in this context.
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Ettie
7 months ago
I feel like the servicing and repairs legal entity could be relevant here, but it seems more like a structural aspect rather than a service object itself.
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Ahmad
7 months ago
I think it might be the services to perform annually since the customers need to have their devices serviced regularly.
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Elly
7 months ago
I remember we discussed service objects in class, but I'm not entirely sure if it's the device or the services that should be configured.
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Lorrie
8 months ago
I'm a bit confused - the manufacturing legal entity is also mentioned, so that could potentially be the service object as well. I'll need to think this through more carefully.
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Corrina
8 months ago
I think the key here is to focus on the legal entities. The servicing and repairs legal entity seems like the most logical choice for the service object.
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Youlanda
8 months ago
Hmm, I'm not sure if that's the right approach. The question mentions services to perform annually, so that might be a better option for the service object.
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Lucina
8 months ago
This seems straightforward - the service object should be the device that the customers bring in for annual servicing and repairs.
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