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Microsoft MB-280 Exam - Topic 5 Question 2 Discussion

Actual exam question for Microsoft's MB-280 exam
Question #: 2
Topic #: 5
[All MB-280 Questions]

The remote sales workforce of your organization has been using the integrated Teams chat to collaborate internally. To save time, you indicate to the sales leader that suggested contacts can be displayed when a seller starts a new connected chat.

The sales leader asked you to configure the ability to use suggested contacts.

Which three users can you use as a rule for suggesting contacts? Each correct answer presents a complete solution. Choose three.

NOTE: Each correct selection is worth one point.

Show Suggested Answer Hide Answer
Suggested Answer: A, C, D

Manager on System User Record:

Suggested contacts in Teams can include users directly linked to the individual starting the chat. The manager assigned on the user's system record can be a suggested contact, as this is a common relationship that suggests frequent communication.

Record Owner of the Initiating Record:

The owner of the record being discussed or acted upon is also likely to be a suggested contact. This is because the owner has primary responsibility for the record and would commonly need to be consulted or informed about actions related to it.

Created By of the Initiating Record:

If the user is the Created By for a record, they are associated with its initial setup or creation. As a result, they may be suggested when actions on that record are taken since they are familiar with its origins.


These selections align with the rules typically used for suggesting contacts in integrated Teams chats, ensuring relevant parties are automatically suggested based on record associations and user relationships.

Contribute your Thoughts:

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Gilberto
4 months ago
Not sure about E, that doesn't seem right.
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Latia
4 months ago
B is a solid pick too!
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Bette
4 months ago
Wait, can D really be used? Seems off.
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Na
4 months ago
I think C is also a good choice.
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Felix
5 months ago
A is definitely one of them!
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Taryn
5 months ago
I have a hunch that the Last Modified By could also be included, but I need to double-check my notes on that.
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Tegan
5 months ago
I feel like the Created By of the initiating record could be relevant, but I can't recall if it's a definite choice.
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Lorean
5 months ago
I remember practicing a similar question, and I think the Record Owner of the initiating record was one of the answers.
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Golda
5 months ago
I think the manager assigned in the system user record is definitely one of the options, but I'm not sure about the others.
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Bernadine
5 months ago
I feel pretty confident about this one. The question is clear about the specific user types that can be used to suggest contacts, so I think I can identify the three correct answers without too much trouble. I'll just need to carefully read through each option.
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Sharen
5 months ago
This is a tricky one. There are a lot of user types listed, and I'm not sure which ones are the correct "rule" for suggesting contacts. I'll have to make an educated guess and hope I get at least a couple right.
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Kerry
5 months ago
Okay, let me think this through step-by-step. The question is asking about suggesting contacts in a Teams chat, and the options mention different user types like manager, record owner, and created by. I'll need to match those up to the requirements to get the right three answers.
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Kerry
5 months ago
Hmm, I'm a bit unsure about this one. The question mentions a "sales leader" and "system user record", so it seems to be related to a specific business context. I'll need to carefully read through the options to make sure I understand the right users to select.
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Dean
5 months ago
This looks like a straightforward question about configuring suggested contacts in Teams. I think I can handle this - the key is to identify the three user types that can be used as the rule.
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Willard
1 year ago
Wow, this question is really testing our knowledge of Teams and Dynamics 365. I think the answer is B, C, and F. The record owner of the linked business unit, the record owner of the initiating record, and the system user who updated a timeline activity on the initiating record. That's my pick.
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Chau
1 year ago
Let's double-check the requirements to make sure we pick the right users for suggesting contacts.
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Dottie
1 year ago
I'm not sure about A, but I think D and E could be part of the solution.
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Jennifer
1 year ago
I think A, D, and E might also be valid options to consider.
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Douglass
1 year ago
I agree with you, B, C, and F seem like the correct choices.
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Meghan
1 year ago
Ha, this is a tricky one! I'm going with B, D, and E. The record owner of the linked business unit, the created by of the initiating record, and the last modified by of the initiating record. That's my bet.
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Lemuel
1 year ago
I would go with A, C, and F. Those seem like important users to consider.
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Rozella
1 year ago
I'm not sure about B, but D and E sound right to me.
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My
1 year ago
I think B, D, and E are correct too. Good choices!
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Lourdes
1 year ago
Hmm, I'm not sure about that. I'd say A, B, and C. The user assigned as your manager, the record owner of the linked business unit, and the record owner of the initiating record. That makes the most sense to me.
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Brynn
1 year ago
I agree with Sherell. Those users make the most sense for suggesting contacts based on the question.
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Karan
1 year ago
I think the answer is B, C, and D. The record owner of the linked business unit, the record owner of the initiating record, and the created by of the initiating record should be the suggested contacts.
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Ceola
1 year ago
The sales leader will be pleased with the suggested contacts configuration based on our choices.
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Fairy
1 year ago
I believe E and F are not relevant for suggesting contacts in this scenario.
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Suzi
1 year ago
I think A should also be included as a rule for suggesting contacts.
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Kirk
1 year ago
I agree with you, B, C, and D are the correct options for suggesting contacts.
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Sherell
1 year ago
I think A, B, and C are the correct users for suggesting contacts.
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